This work was done in early April 2018 and now it is mid-May 2018 and I'm still very happy with the work.
Denis is a one-man show for this company (in a good way).
To wall mount a 65" TV and use the conduit we already had in place behind the wall was $160 including the full-motion wall mount, and to have Denis add the wall plate needed to make use of the conduit was $20. This was done in the master bedroom and he said he used the studs behind the drywall to properly anchor the mount, which is what I wanted him to do.
He also cleaned up the wires and concealed them on my first-floor living room TV, which was $40.
The work was done very efficiently.
He was responsive to my quote request. He answered any of my detailed questions that I asked via email/phone/text, etc. prior to arrival. He arrived as scheduled. He was professional in his work. I would use Denis and his company again.
If anything, I would have rated 9.9 instead of the full 10 stars. Only reason being is that the electrical cord was too short that came with the TV. I had sent pictures to Denis beforehand so although I didn't provide measurements of the wall area, I would have expected that he would have the expertise to warn me that I might need an extension cord for him to complete the work. He told me it was too short once he came on-site to my home. So I had to run out while he was in my home alone to go buy an extension cord. Although I was OK with this as I looked him in the eye and trusted him, I wanted to add this to my review as there may be some customers that might not be comfortable leaving a stranger home alone.
I would have preferred that he warn me that I might need an extension cord and recommend the type/style and more importantly the minimum length to get prior to the scheduled appointment. That way, I could have gotten it in advance and if it was not needed, then I could have returned it after Denis completed his work. That way, there would have been no awkwardness of leaving a stranger in my home alone.
- Company Response
Thanks for a great review and thank you for being honest and mentioning all of the details.
From that time on I've started to carry a spare extension cord in my car.
It was nice to hearing from you.