We engaged this company to replace the shingles on our home. When they were onsite, they worked quickly and tidied up after themselves. However, in the process of removing shingles, they tore off a piece of our white vinyl siding. I was assured by the contractor that it would be fixed “in a couple of weeks”. In good faith I paid the balance for the shingle job as they promised to come back to repair. Unfortunately, this did not come to pass and while initial emails, calls and texts were responded to with “we’ll get back to you”, nothing happened. Most recently, I texted the head of the company about the issue and he thanked me and said that he wasn’t aware of the issue and would get back to me....Weeks later have heard nothing.
As a result of this, I am here, for the first time since I signed with Homestars, giving a negative review of a company.