Home Wise Plumbing

Plumbing
Sooke BC V9Z 0Z5
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Home Wise Plumbing
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90%

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Reviews for Home Wise Plumbing

Average customer rating:
9.4 10 (20 reviews)

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Farmer@2500
F. R.
0 reviews Victoria, BC
10/10

Regular plumbing services

I have been a customer for over 15 years, this company has never let me down.
I am very confident with the professionals they hire and have felt supported by bothe the management and staff.
I have recommended the company several times and would not hesitate to do so.

Approximate cost of services:
$250.00
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Sheri McCombs
Sheri McCombs
1 review Sooke, BC
10/10

Faucet replacement & shower waterline replacement

I really like Homewise Plumbing. They always get to the call quickly. Usually within 48 hours from my call. The technician was very efficient and friendly. Would highly recommend Homewise plumbing.

Approximate cost of services:
$600.00
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Company Response

Hi Sheri,
I have passed this lovely note on to Zack, your plumber. Thank you so much! We really appreciate it.

John in Sooke
John in Sooke
0 reviews Sooke, BC
8/10

Review of Plumb-Perfect

The service was great (David was the plumber). On time, quick, very helpful. Couldn't ask for better! Thank You.

Only thing you could do better is payment. Everyone (I think) has access to 'on-line banking', which allows me to send payment directly to your company's account. It takes only seconds to send a payment! (no passwords needed). You need to contact your bank to get on the list of 'payees'. Currently you do not appear to be on the list (I checked).

This is a very old system of customer-to-organization payment. I would think everyone is on it by now? It works beautifully.

Approximate cost of services:
$208.00
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Company Response

Hi John,
Thank you for kind review. It was a pleasure serving you!

In terms of payment options, I'll accept this as my failure to communicate options correctly to you. We do indeed love to be paid via Etransfer. Beside that we have a link for payment that goes directly to a customer's account on QuickBooks. We could not agree with you more that in these times, some excellent digital options are available between client and service provider. I think there was an unusual delay factor in your case just because our service app doesn't behave well beyond the cell coverage area.
Again, thank you for the kind review and for mentioning how we might continue to improve.
Dave

Melanie in Vancouver
Melanie in Vancouver
1 review Victoria, BC
10/10

Kitchen sink pipe replacement and bathroom sink replacement

I have used HomeWise twice for plumbing services and I recommend this company to anyone who needs prompt, reasonably priced and great service.
Dave was patient and listened to my plumbing concerns and responsive to my needs. He made sure the plumbing job worked efficiently.
Shawn was friendly, courteous and efficient.
Tianna was sociable and helpful on the phone.
I will call HomeWise again when I need more plumbing done.

Approximate cost of services:
$700.00
1 of 1 people found this review helpful.
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Company Response

Dear Melanie,
Thank you so much for taking the time to share your positive review of HomeWise Plumbing with others. We are glad that we were able to take care of these plumbing issues for you, and will be here in your corner should our services ever be needed again.
Dave Topelko, owner.

KT
KT
0 reviews Victoria, BC
10/10

Hot water heater replacement

Home Wise installed 17 hot water heaters in our condo building on one day. The plumber at our particular location was completely professional, did a marvelous job, and while I cannot speak for the others, it seemed to me that the entire task was accomplished in a very efficient way, with an excellent staff, and at a very good price.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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David in Nanaimo
David in Nanaimo
0 reviews Victoria, BC
10/10

Bathroom and kitchen renovation

Home Wise did major work on our old house, replacing ancient fixtures (faucets in both the bathroom and kitchen, bathroom vanity and toilet) as well as new hot and cold pipes throughout, resulting in vastly improved water pressure. Service was fast and efficient and their staff were a pleasure to work with.

Approximate cost of services:
$9,000.00
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Company Response

Thank you so much David! Pleasure working with you!

Plumbing challenged
Plumbing challenged
0 reviews Sooke, BC
10/10

Prompt, friendly and efficient

I know enough not to try even simple plumbing jobs myself - and tried several companies to get a small tap repair cared for - but most weren't available for small jobs - but grateful that Home Wise came through - Matthew was friendly, efficient and fixed our problem quickly - gave me some pointers on a couple other plumbing matters and, as a local, even gave me a couple tips about fishing in the area. I will use them again.

Approximate cost of services:
$115.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much! I just passed this onto Matthew to commend him on his hard work! We are happy to hear you had a good experience with us and we look forward to working with you on any other plumbing related needs you may have in the future

Private User
Private User
Private User reviews Sooke, BC
10/10

Hot water tank replacement

Very dependable, knowledgeable, courteous and easy to work with staff who went above and beyond to satisfactorily complete the job. We had contacted a few other local & non-local hot water tank installers to get quotes for comparison, but they provided nothing other than broken promise install dates, no return phone calls and no interest.

Not only did HomeWise book us for the time and date that was convenient for us, they also followed up with a phone call to confirm. Tianna on the telephone was very knowledgeable and made helpful recommendations on which hot water tank was best with the best warranty.

Matthew, the plumber/installer, was very professional, efficient & easy to work with.

Keep up the good work HomeWise! (We will definitely use you for any future requirements.)

We would highly recommend HomeWise to other family members, friends and neighbors.

Brian & Betty
Sooke BC

Approximate cost of services:
$1,200.00
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Company Response

We really appreciate that you took the time to leave us a review and such a glowing one at that! This has been passed on to both Matthew and Tianna who were quite excited to hear that their efforts were noticed. Thank you again for your positive words and we look forward to continuing to work with you in future

JasonBee
JasonBee
1 review Gabriola, BC
10/10

Excellent work, outstanding customer sevice.

We hired Home Wise for an urgent repair, so our costs included materials, and an additional surcharge for out of zone support which we gladly accepted. We are on a Gulf Island so local specialists are often booked weeks in advance.

Our requests was urgent, so we knew we needed to work around schedules. The work was graciously, and thankfully scheduled for the next day.

All work was performed to a high standard of care. We would hire them again anytime.

Approximate cost of services:
$2,000.00
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Company Response

We're so happy to have been able to help you when you needed us! We look forward to working with you in the future, but we don't wanna be selfish, so we hope your plumbing runs smoothly from here on out!

Private User
Private User
Private User reviews Sooke, BC
10/10

best plumbers on Vancouver Island

I had a complete water system installed by Home Wise Plumbing. All work was highly professional and the plumbing team was fantastic. Courteous on time and professional !!!!
i highly recommend this company.

Approximate cost of services:
$5,000.00
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Company Response

Thank you so much for taking the time to leave a review for our company! We really appreciate the positive feedback

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Wise Plumbing

HomeWise Plumbing and Drainage is a family-owned and operated business started by David Topelko, who's been serving the commercial and residential plumbing needs of the Sooke and Greater Victoria areas for several decades.

We have an award winning, professional, experienced and expert staff. In fact, our apprentices have received the top marks at Camosun during their trades training to become journeyman red-seal plumbers - a recognized standard of excellence across Canada for trades training. Our mission is to make sure our customers are completely satisfied. We use the highest quality products available and make sure our customers understand what they’re receiving for their money.

Plumbing Services, Drainage Services, Gas Fitting Services, Backflow Prevention

CATEGORIES
Plumbing, Drain Services, and Gas Line Installation
PRODUCTS
Splashes Kitchen & Bath Sherets Electricians Plumbing Parts KDS Knockdown T+S unit Orca cut Marathon Lifetime Water Heaters EMCO
SERVICES
Plumbing Services, Drainage Services, Gas Fitting Services, Backflow Prevention
BRANDS
Rheem Water Heaters, JW Pro Electric Water Heaters, Pro Flo Kitchen Faucets, Delta Kitchen Faucets,
SPECIALITIES
All renovations, gas, drainage, service calls, and more!
WEBSITE
https://www.homewiseplumbing.ca/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
10
LICENSES
Gas, Bonded, Insured.
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Over 40 years experience and fully certified
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Hourly & Materials
WARRANTY TERMS
Duplicated work is free
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.