Home Wise Plumbing

Plumbing
Sooke BC V9Z 0Z5
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Home Wise Plumbing
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90%

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Reviews for Home Wise Plumbing

Average customer rating:
9.3 10 (16 reviews)

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KT
KT
0 reviews Victoria, BC
10/10

Hot water heater replacement

Home Wise installed 17 hot water heaters in our condo building on one day. The plumber at our particular location was completely professional, did a marvelous job, and while I cannot speak for the others, it seemed to me that the entire task was accomplished in a very efficient way, with an excellent staff, and at a very good price.

1 of 1 people found this review helpful.
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David in Nanaimo
David in Nanaimo
0 reviews Victoria, BC
10/10

Bathroom and kitchen renovation

Home Wise did major work on our old house, replacing ancient fixtures (faucets in both the bathroom and kitchen, bathroom vanity and toilet) as well as new hot and cold pipes throughout, resulting in vastly improved water pressure. Service was fast and efficient and their staff were a pleasure to work with.

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Company Response

Thank you so much David! Pleasure working with you!

Plumbing challenged
Plumbing challenged
0 reviews Sooke, BC
10/10

Prompt, friendly and efficient

I know enough not to try even simple plumbing jobs myself - and tried several companies to get a small tap repair cared for - but most weren't available for small jobs - but grateful that Home Wise came through - Matthew was friendly, efficient and fixed our problem quickly - gave me some pointers on a couple other plumbing matters and, as a local, even gave me a couple tips about fishing in the area. I will use them again.

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Company Response

Thank you so much! I just passed this onto Matthew to commend him on his hard work! We are happy to hear you had a good experience with us and we look forward to working with you on any other plumbing related needs you may have in the future

Private User
Private User
Private User reviews Sooke, BC
10/10

Hot water tank replacement

Very dependable, knowledgeable, courteous and easy to work with staff who went above and beyond to satisfactorily complete the job. We had contacted a few other local & non-local hot water tank installers to get quotes for comparison, but they provided nothing other than broken promise install dates, no return phone calls and no interest.

Not only did HomeWise book us for the time and date that was convenient for us, they also followed up with a phone call to confirm. Tianna on the telephone was very knowledgeable and made helpful recommendations on which hot water tank was best with the best warranty.

Matthew, the plumber/installer, was very professional, efficient & easy to work with.

Keep up the good work HomeWise! (We will definitely use you for any future requirements.)

We would highly recommend HomeWise to other family members, friends and neighbors.

Brian & Betty
Sooke BC

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Company Response

We really appreciate that you took the time to leave us a review and such a glowing one at that! This has been passed on to both Matthew and Tianna who were quite excited to hear that their efforts were noticed. Thank you again for your positive words and we look forward to continuing to work with you in future

JasonBee
JasonBee
1 review Gabriola, BC
10/10

Excellent work, outstanding customer sevice.

We hired Home Wise for an urgent repair, so our costs included materials, and an additional surcharge for out of zone support which we gladly accepted. We are on a Gulf Island so local specialists are often booked weeks in advance.

Our requests was urgent, so we knew we needed to work around schedules. The work was graciously, and thankfully scheduled for the next day.

All work was performed to a high standard of care. We would hire them again anytime.

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Company Response

We're so happy to have been able to help you when you needed us! We look forward to working with you in the future, but we don't wanna be selfish, so we hope your plumbing runs smoothly from here on out!

Private User
Private User
Private User reviews Sooke, BC
10/10

best plumbers on Vancouver Island

I had a complete water system installed by Home Wise Plumbing. All work was highly professional and the plumbing team was fantastic. Courteous on time and professional !!!!
i highly recommend this company.

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Company Response

Thank you so much for taking the time to leave a review for our company! We really appreciate the positive feedback

Private User
Private User
Private User reviews Victoria, BC
10/10

Hot water tank replacement

Excellent prompt service, same day service. Exceptional installer Cam was friendly and proficient. Tianna in the front office was helpful and knowledgeable. Thanks for your great service. I highly recommend Home Wise Plumbing.

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Company Response

Thanks so much for your kind words. We're always happy to help!

Kathie in Sooke
Kathie in Sooke
1 review Sooke, BC
10/10

Perimeter drains

I have used Homewise Plumbing twice now for perimeter drain work at two locations. Both plumbers, Matthew and Anthony, were knowledgeable, respectful of my property, and informative. All the way along explaining to me what was being done and why as well as making every effort to consider my budget. Both plugged drain systems were fixed and are now working perfectly. I will definitely be using Homewise plumbing in the future and highly recommend them!

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Company Response

Hi Kathie. Thanks so much for your kind words!

T. Webster in Victoria
T. Webster in Victoria
0 reviews Victoria, BC
10/10

Plumbing

I wouldn't hesitate to recommend this company anytime. I had a septic back up in my house. They showed up the same day when they said they would, and while the plumber (Cam) was working away, he took the time to show and explain the issues and how to take preventative measures. The rate was also more than reasonable for the service.
Looking for a great family run business for plumbing needs, Home Wise is the company!!

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Company Response

Thank you so much for taking time to let us know how we did!
We hope it's a long time (for your sake) before you need a plumber again, but we're always here in your corner should that reality ever arise again.

Private User
Private User
Private User reviews Sooke, BC
10/10

Hot Water Tank Installation, in an attic

Hello,

Matt and Cam were at my home on July 19th to replace my hot water tank. There were two of them as it is located in the attic of my condo.

I wanted to say thank you to the whole Homewise Plumbing team. It was easy to book, I got a quote over the phone and payment was easy.

What I was most impressed with was the work ethic. They knocked on the door and Matt got right to work! He already had his ladder and hit the ground running and didn't stop. He was up in the attic the whole time (hours) working away and it must have been 40 degrees up there. I encouraged him to take breaks and he powdered through. I was exceptionally happy when they realized the new tank didn't fit in the attic hole and it only took them a few minutes to troubleshoot and get right to work removing the hatch. (It was a whole thing). They did it quickly and made it look easy.

While Matt was draining and disconnecting the tank Cam and I discussed installing an isolation valve. Cam was very patient with me explaining what needed to be done to do the job properly and in the end I didn't end up getting one installed as it was too much work for now.

Overall, thank you. I had been ripped off by the previous plumber and was ecstatic to experience the high level of communication and work ethic. And the best part was that the job was completed as per the quote.

If I ever need a plumber again, I now know who to call. :-)

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Company Response

Thank you for taking the time to write out your thoughts regarding our visit in your home. We really do appreciate feedback.
When we elected to put the words, "Caring", "Honest", and "Professional" on the side of all our trucks, it was with purpose and design. That has been our motto from day one.
As the owner of the company I can't tell you how glad it makes me to hear that my employees embody that mandate!
Thank you again for the encouraging words.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Wise Plumbing

HomeWise Plumbing & Drainage is a family-owned and operated business started by David Topelko, who's been serving the commercial and residential plumbing needs of the Sooke and Greater Victoria areas for several decades.

We have an award winning, professional, experienced and expert staff. In fact, our apprentices have received the top marks at Camosun during their trades training to become journeyman red-seal plumbers - a recognized standard of excellence across Canada for trades training. Our mission is to make sure our customers are completely satisfied. We use the highest quality products available and make sure our customers understand what they’re receiving for their money.
Plumbing Services, Drainage Services, Gas Fitting Services, Backflow Prevention

CATEGORIES
Plumbing
PRODUCTS
Splashes Kitchen & Bath Sherets Electricians Plumbing Parts KDS Knockdown T+S unit Orca cut Marathon Lifetime Water Heaters EMCO
SERVICES
Plumbing Services, Drainage Services, Gas Fitting Services, Backflow Prevention
BRANDS
Rheem Water Heaters, JW Pro Electric Water Heaters, Pro Flo Kitchen Faucets, Delta Kitchen Faucets,
WEBSITE
http://www.homewiseplumbing.ca/
MEMBERSHIPS
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