Poor Quality, Service and Communication
This builder is very good at marketing themselves and getting the business. But when it comes down to quality and customer service, they fall short. And I mean very short to the point. Just answering the phone or responding to an email is like pulling your own teeth out. I understand covid took a hit on every business, but a new build house shouldn't be falling apart, and walls aren't supposed to have a massive bulge because they cant fit things where they were suppose to be. The quality of craftsmanip of the house looks as if they went to a tradeschool of 1st years, hired them to work together, and build a house. The worst part is, that all of the "premium" materials you add on the finishes and all, are all discontinued items that they bought in bulk from a vendor at a heavily discounted price and they just market it up 3000%. I am very disappointed in this builder, and I would never recommend them to anyone. STEER CLEAR FROM THIS BUILDER! They will take your money and give you a polished garbage in return.
A lot of things that were covered under tarion for warranty up to the 1st year are breaking and/or failing. When you bring up these issues, instead of trying to point you to the right direction, they just say sorry not our problem. Go figure it out yourself.
The worst.
- Approximate cost of services:
- $1,180,000.00