Shine Squad

Window & Gutter Cleaning
Hamilton ON L9H 5E1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 3 timesBest of 2020winner 3 times

Reviews for Shine Squad

Average customer rating:
9.9 10 (59 reviews)

Sort by

Terri
Terri
6 reviews Hamilton, ON
10/10

Window cleaning and removing old ivy from brick house

Nice guys to have work at our house, and they did a great job. They managed to get the windows spotless inside and out, on our 3 storey house, and I felt absolutely comfortable with them working inside our home. They power washed our front bricks, to remove the dead remnants of ivy which we'd pulled down years ago. As an extra kindness, they cleaned our front door and surrounding glass work, and our porch lights. With their help, our house had good curb appeal when we put it on the market a few days later.

Was this review helpful?
Company Response

Thank you Terri for taking the time to write this review! As a small business, we appreciate it so much when people do that. On behalf of myself, Andrew and Julian we wish you all the best in selling your beautiful home! :) - Anna

Private User
Private User
Private User reviews Burlington, ON
10/10

DOES NOT DISAPPOINT!

This was my 2nd time engaging Shine Squad for gutter cleaning.
DOES NOT DISAPPOINT - consistently great experience:

FAST response to my emailed inquiry
REASONABLE price
Arrived ON TIME
PROFESSIONAL and super nice people.
Completed the job EFFICIENTLY/QUICKLY.
Left my property CLEAN and UNTOUCHED.

HIGHLY RECOMMENDED.

Was this review helpful?
Company Response

Thank you so much for the review! :) we look forward to servicing your home again soon. Stay safe and all the best - Anna

Colin in Toronto
Colin in Toronto
1 review Toronto, ON
10/10

Gutter Cleaning

My first contact was with Anna who was extremely helpful and who very quickly sent us an estimate for the job. The price was good so we went ahead with it.
Andrew arrived at the agreed time and was very pleasant to deal with. He did the job very efficiently and on completion said that since there was not so much involved, he would lower the price. This is a 'first' for us. After he left, I noticed that there was a small portion not covered by the leaf guard. I spoke with Andrew and he confirmed that it wasn't there to begin with but as I was concerned he said that he would call in and install that piece the next time he was in the area.

Great service!

Was this review helpful?
Company Response

Hi Colin, thank you so much for taking the time to write this review!! It means so much to us when friendly and easy to work with people such as yourselves recognize the human touch we try to put into our work. Looking forward to stoping by tomorrow! - Best Regards, Anna

Private User
Private User
Private User reviews Oakville, ON
10/10

Window cleaning

They were on time looked professional and a joy to have on our property. We first saw Shine Squad work on our neighbours so this was not a surprise to us. Andrew was delightful to talk to and made sure I was happy with the quality of the work. I will recommend them to others. Thank you for your hard work

Was this review helpful?
Company Response

Thank you for taking the time to leave us a review :) we hope that you enjoy your new clean view and look forward to servicing your home again! Stay safe. -Anna

Private User
Private User
Private User reviews Mississauga, ON
10/10

Gutter Cleaning

Ben and Anna were very helpful. Ben was helpful in identifying the issues and suggest the solution. Quick response and good service. I am very happy with their services and will use them again.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much for taking the time to write us a review! I can assure you that this has put a smile on my face - and Ben's too once I pass it on to him! Have a great day and looking forward to servicing your home again soon. - Anna

CathyB in Mississauga
CathyB in Mississauga
0 reviews Mississauga, ON
10/10

Gutter cleaning

We have been using Shine Squad for 2 years now and will continue to use them. I'm really weary of people coming onto my property but not with Shine Squad. I received a timely quote online after filling out a form with thorough questions, Anna then booked me the closest date. I received the day before a reminder email with instructions and Andrew came with his crew to perform the service. He was pleasant and professional. I felt very taken care of and for that reason will be using them again sometime this year. Thank you again. Cathy

Was this review helpful?
Company Response

Hi Cathy, Thank you for taking the time to write a review. The crew will be happy to hear you had a great experience. Looking forward to seeing you again this year! Stay safe - Anna

Beth in Oakville
Beth in Oakville
0 reviews Oakville, ON
10/10

Exterior window cleaning

Shine Squad did our exterior windows for our Oakville property just before the winter and words cant express how great it is to be able to see through them finally!!! I received a quote promptly after filling out the only form, received my quote and scheduled date and within days crew showed up to do a great job. Andrew was pleasant, went above and beyond, was professional and polite. Definitely a lifelong customer now

Was this review helpful?
Company Response

Hi Beth, thank you so much for taking the time to write a review! We are happy to hear that you enjoyed using our services. I've passed on your compliments to the crew :-). Looking forward to servicing you again! - Anna

Private User
Private User
Private User reviews Hamilton, ON
10/10

Gutter Cleaning

We had our gutters cleaned last fall and finally got the chance to sit down and write a review. Anna was very rapid responding with a quote and providing me with an appointment. I really appreciated the reminder email the day before the service. The crew cleaned our gutters and left without leaving a mess (I had a bad experience with a previous company). We were more than happy with the service provided and will definitely use them again this fall.

Was this review helpful?
Company Response

Thank you so much for taking the time to leave a review! We're happy to hear that you had a great experience using our services :-). We look forward to servicing your home in the fall, in the meanwhile stay safe! - Anna

Janice in Hamilton
Janice in Hamilton
0 reviews Hamilton, ON
10/10

Gutter Cleaning

We had Shine Squad recommended to us from a friend and are so happy we went gave them a shot! They were reasonably priced and super pleasant to deal with. The crew came on time, finished in a timely manner and made sure I would be taken care of in the fall as well. Highly recommend.

Was this review helpful?
Company Response

Hi Janice, thank you so much for take the time to write a review. We always love to hear our clients experience. Looking forward to servicing you in the fall. - Anna

Private User
Private User
Private User reviews Hamilton, ON
10/10

Window Cleaning

We are so pleased with this company!! Anna provided a timely quote through e-mail and went above and beyond in making sure that I understood the service we will be getting. Andrew and crew left our windows clean and streak free. He was both pleasant and professional. We are definitely going to make this an annual thing!

Was this review helpful?
Company Response

Thank you so much for taking the time to leave us a review! Customer feedback has played an integral part in making our business continue growing. We look forward to seeing you in Spring - just a few months from now! ;-) -Best Regards, Anna

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Shine Squad

At Shine Squad, we pride ourselves on taking care of your home or business as if it was our own.

Safety is our top priority. Windows and gutters are cleaned from the ground using water-fed poles and high-powered vacuums.

All employees are bonded and insured.

CATEGORIES
Window & Gutter Cleaning
SERVICES
Window Washing, Gutter Cleaning, Pressure Washing, Siding Cleaning, Gutter Brightening
WEBSITE
http://www.shinesquad.ca
PAYMENT METHOD
Cash, Major Credit Cards, E-transfer
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
150
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.