turners timer repair

Oven control board went in my whirlpool stove after only 18 months. Whirlpool was useless, wanted to schedule a service call. A new board would have cost $500 almost as much as the stove cost. The ladies at Turner's were great to deal with. I had my working board back the next day !

they advertise appliance electronics repair specialist
spoke with them over phone gave them the part #
had to advise them what supplier to go to to find part # (this is not a special product )
advised them i have all specs,codes wiring for faulty parts from mfg
advised them what was required to test
was advised they do not work that way
to me i took it as they do not test there repairs
they did answer phone but when i asked to speak with a tech that repairs electronics i do not believe this happened as the lady i was speaking with did not seem to comprehend basic operation
and had no interest on me sending her direct info from mfg that i could access being an authorized servicer for that manufacture