Had a stormwater backup in basement. Ceramic tiles in bathroom and laundry room were flooded with dirty water and it was impossible to get the dirty grime out of the grout. Also wanted to clean the carpet in the basement outside of those rooms and the stairs leading to ground floor as we had been walking back and forth with dirty boots on during the flood. Since The Cleaning Guy was coming to clean those areas, I asked them to also clean an upholstered armchair on the main floor to get the full… read more
Had a stormwater backup in basement. Ceramic tiles in bathroom and laundry room were flooded with dirty water and it was impossible to get the dirty grime out of the grout. Also wanted to clean the carpet in the basement outside of those rooms and the stairs leading to ground floor as we had been walking back and forth with dirty boots on during the flood. Since The Cleaning Guy was coming to clean those areas, I asked them to also clean an upholstered armchair on the main floor to get the full value of the minimum $350 attendance fee. Everything was cleaned perfectly. They came when they said they would. There were no surprises. As I am immunocompromised, I asked if they would mind wearing an N95 mask in my home, which I provided to them. They were very accommodating in this era of divisiveness over mask wearing and I appreciated that very much. I have used The Cleaning Guy in the past and I will continue to do so.
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