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Goemans Appliances

Appliance Retailers
Markham ON L3R 2P4
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HomeStars  >  Appliance Retailers in Markham  >  Goemans Appliances  >  Don't stand behind their products
Jeff in Vaughan
Jeff in Vaughan
1 review Vaughan, ON

Don't stand behind their products

Purchased a Samsung dishwasher from Goemans 15-16 months ago. It's never worked properly: leaves food residue caked on dishes and cutlery and even inside drinking glasses (which come out dirtier than they went in). After multiple complaints and 2 service inspections, we're still getting the run-around from Goemans. Long waits on hold with their customer service department usually result in speaking to someone who says "someone will get back to you within 2 business days" ("someone" DOESN'T). There's an obvious unwillingness to address the problem, i.e. to replace the "lemon" of a dishwasher that they sold us.

Approximate cost of services:
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