Ken Homes

Builders
Calgary AB T2H 0C2
Write a Review
Write a Review

Recommended Professionals

94%(37 reviews)
83%(1 reviews)
91%(8 reviews)
94%(37 reviews)
83%(1 reviews)
91%(8 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

43%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Ken Homes

Average customer rating:
5 10 (9 reviews)

Sort by

Duncan
Duncan
1 review Calgary, AB
2/10

It's The Little Things

Ken Homes' tag line is "We Build Trust", and they do. We bought a house that Ken built on spec and had been on the market for a while. During the process Ken built trust with us through various promises and time spent at the home describing certain aspects and offering to sell us additional upgrades (steam shower, AC, etc.)

During this period Ken built trust.

Once we closed on the transaction we discovered that trust was misplaced. Perhaps not the worst builder in Calgary, certainly as good as many, but definitely far below what was expected.

Nearly a year after possession and we have:
-failing electrical in the main en suite bathroom;
-a non-compliant Real Property Report;
-a title with unpaid sub-contractor liens;
-been sued by Ken's sub-trades;
-outstanding repairs that Ken had promised to complete prior to possession;
-to remove the builder's lockbox to ensure our privacy and security;
-had to re-build our back stairway;
-buy screws for most hinges and hardware that were never installed by the contractors; and
-a New Home Warranty claim

Sure, Ken continues to say it's not him, its the contractors, it's the lawyers, its the survey company who are all falling short, but the common denominator is that these are all people that Ken Homes hired. Somewhere the little things have to add up and someone needs to be accountable.

For accountability, Ken isn't your guy. He builds trust quickly, but that trust and good will dissipates faster than the moving boxes.

Generally we're happy with the house, but that's more about the location and our ability to move beyond the annoyance of the various problems, including having successfully defended the litigation owed by Ken Homes.

With some luck the house that Ken built will last longer than the trust.

Approximate cost of services:
$10,000,000,000.00
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
2/10

Inconsiderate builder

This builder leaves a mess on empty lots- uses the space for construction garbage, doesn't respond to residents who are stuck with the eyesore. This is what I see from my home, for more than 2 yrs.

Ignores warning from city.
Ignores neighbours.

Approximate cost of services:
$10,000.00
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
0/10

Wores builder ever

worse builder ever!!!!
These guys don't deserve a zero star. Wow, talk about rude and unprofessional! Run away from this builder as fast as you can. The guy has no experience and thinks he knows what he is doing. I heard, their construction worker is complained that the builder is lacking their fees. Again, stay away from unprofessional and inexperienced builder. I heard

Approximate cost of services:
$100.00
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
9/10

158 69 street south west

Very functional design and great space, especially the celling height is much better than others,
Good service for their job!

Approximate cost of services:
$10.00
Was this review helpful?
aryan in Ottawa
aryan in Ottawa
0 reviews Calgary, AB
10/10

Basement renovation

Incredible overall experience with Ken and his company. Very satisfied with the work and I highly recommend them!
Having previously had bad experiences with contractors i was skeptical but with Ken everything was perfect! Thank you Ken

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
10/10

Outstanding!

Ken is highly knowledgeable, experienced, accommodating and kind. My home was built beautifully, with lots of communication during building. Ken Homes also did final touch ups. All my appliances, materials and homes were high quality, and the home turned out how I had dreamed and more! Thanks so much, Ken Homes!

Approximate cost of services:
$1,000,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Chris in Lloydminster
Chris in Lloydminster
0 reviews Lloydminster, SK
0/10

Rental of equipment

I would strongly advise any subcontractors and prospective customers to avoid this company as they do not pay for services or return their calls .
As a customer you would not stand a chance if you give them any money..... They are not to be trusted. Beware..
Contact Blackmore Holdings Ltd
After reviewing send money.

Approximate cost of services:
$5,400.00
1 of 2 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
10/10

Basement Development

Ken homes was referred to me by a close friend early 2018. I was in need of getting my basement developed in SW Calgary and after meeting with multiple builders, Ken Homes gained my trust.

Having no knowledge in construction, they did a great job explaining the process to my husband and I. They did an amazing job with working around our busy schedule and were even able to finish a few days ahead of the planned date. We selected custom carpet, tile, and lightening that suited our taste. We got a custom bar with stone and had custom shelves in the living room and bar. We got all that was promised and are very happy with our end result.

Our basement result exceeded our expectations and I would recommend Ken Homes to everyone !

Approximate cost of services:
$94,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB

First Review

2/10

Very negative customer experience - Beware

It's a shock I was able to move into my house on the possession day in November 2017. The process of purchasing this home at the framing stage until now, 3 months after possession, has been extremely frustrating experience.

Having to deal with disorganization, ignoring email communication and saying what I want to hear without following through are normal with this builder.

This is not a custom builder: never ordering custom fixtures, tiles and appliances that I spent hours selecting for my "custom experience" left me in the end picking in-stock items at the last minute. A shopping trip to Home Depot was suggested to get light fixtures because my selections were not ordered.

Builder Liens, 10's of thousands in holdbacks, contractors requesting payment at my front door, 3 months of requesting fixes from the walk through 3 months ago.

Never purchase a custom home from this builder - buy a home once FINISHED. Ensure it is inspected, and all of the remaining tasks get finished before possession.

Approximate cost of services:
$900,000.00
1 of 2 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ken Homes

Ken Homes has proudly been providing Calgarians with top quality custom built homes, dream home renovations, and unique basement developments since 2007. Work with the experts at Ken Homes and let us build your dream home today!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Builders pros in Calgary?