Disappointing, stressful experience!
Workmanship is not what we where shown and what we expected for the money we paid. At first, the owner Stephen Busato comes across as being sincere and knowing what he is talking about, BUT as time goes on you begin to see a different side to him.
We hired Living Space to renovate 2 of our bathrooms. When we realized what a absolute mess they were making of our first bathroom, we fired them before they could start our second room. However, because they took longer to do the work and that we were on their payment schedule, we overpaid them over $5,000. Stephen initially agreed, along with our rep, that they would repay back the money owed to us for work not done. It is now 6 months later, and Stephen will not return any of our messages to get our money.
At our expense, we have since hired another contractor to clean up the mess on the first bathroom, and do the work on the second washroom. (He has done a beautiful job). When he and his tradesmen first looked at the work Stephen and Living Space did, they could not believe the low quality of the work:
- Poor tiling
- Bad grouting
- Very messy kaulking
- Sloppy trim work
- Used the wrong product, and poor installation of the wainscotting on our wall that we wanted
- Bad painting (did not prep the walls or the wainscotting properly)
- Shower floor not slopping correctly
- Ledge for the glass shower door slopes to the glass door, not into the shower a it should
- And to top it off, he removed the mechanism of the force air register and just had the cover in because he made the floor opening to small.
I highly warn anyone thinking of using Stephen and Living Space, DO NOT USE THEM. As all our friends, family and contractors who have seen this mess in our bathroom have said, these people should not be in business.
- Approximate cost of services:
- $30,000.00