Yardly | Residential Snow Removal & Lawn Care Services

We paid upfront to have snow removal for the whole season for our driveway, porch and sidewalk in Toronto. The service has been absolutely terrible, a complete waste of money.

We have had two snowfalls, and in both, Yardly's work has been awful.

The first time they completely ignored the front porch and didn't salt at all, even though we had paid for salting.

The second was just garbage service. A plow pulled up after a huge snowfall and went up to the cars, but leaving tons of snow and ice on the ground. Then someone did a quick "one over" around the cars, really just compacting the snow and ice. They couldn't have spent more than 5 minutes on the job, which needed way more time to be done right. Anyone living in Canada knows that shoveling badly in a lazy way like this actually makes it worse. That left us with 3-4 inch layer of ice over most of the driveway, which we had to remove ourselves.

The company has been completely unresponsive to customer service requests. They don't pick up the phones or respond to emails. We have had to do the removal ourselves, which because they compacted it into ice has been more work than if we hadn't hired them. This is the single worst experience I've had with any home service provider, and I strongly recommend that NOBODY use this service.