I contacted Sapphire contracting to get a roof estimate, along with another 4 companies. Kevin came out the next day, spent about an hour going over material options and pricing ( which was lower than other companies for the SAME materials used - e.g. replacing a skylight, supplied and installed for $500, which was $700 cheaper than the next quote I got !! ) It was not only the very reasonable price which made me decide to use Sapphire Contracting for this project, but also the customer service, EXCELLENT warranty, and the fact that Kevin answered all my questions in a very straight forward and upfront manner. When the crew arrived promptly on the day agreed upon, they went straight to work with no messing around. They finished late afternoon, did a very thorough clean-up, and were gone well before dinner time, with no sign that they had even been there, aside from the brand new roof. They even called several weeks later, to follow up on customer satisfaction. I would highly recommend this company if you are in the market for a new roof, or any other contracting needs you may have - they are courteous and prompt, very reasonably priced, and most of all, THEY DO WHAT THEY SAY THEY ARE GOING TO DO!!