I called MJM because I knew they carried a line from a manufacture I liked. I spoke to someone on the phone and while he said they didn't have the exact one I was looking at they had the "newer" model of it. He said they had it in stock so it would be a very good price. I asked to get more details and he told me to come in. I couldn't understand him very clearly on the phone so I figure it was the only way to see.
I got there and the sales associate I spoke to on the phone actually approached me and brought me to the set he was referring to. There were noticeable differences between what I was looking for and that set but it was certainly from the same line. I asked how much it would be for the whole set. He totalled it up and then said since they had some in stock he could get me a deal. I knocked a few hundred dollars off (but when they charge $125 for delivery it wasn't noticeable). I said that I could get it way cheaper in the states and it would be worth it for me just to drive to the states, stay over a few days and then drive the set up in a rental truck for how much the difference between the Canadian and USA cost was (over $1000 difference). He then said I would have to speak to his manager. His manager worked out a price (another couple hundred off). You could tell this whole thing was common practice. I said it was still oevr what I wanted to spend. The manager walked away for a bit and then the sales associate suggested that I "negotiate" to go in the middle of the price I offered and the managers price. Sure enough the manager agreed to that.
The deal was okay, it worked out just slightly cheaper than the sticker price at other stores just with delivery and taxes included.
I was told it would be delivered Wednesday or Thursday. Then I get a call that there delivery team was booked on Wednesday so it would have to be Friday. Friday rolls around and they call ahead to tell me that they are coming. There were two guys, one who spoke a little English and one who spoke none. The one who spoke English was rude and abrupt. I have cats and so everytime the movers brought something in I would shut the door behind them. Then when they left they would leave the door wide open again! I do not understand how it is acceptable to leave the door open in someone else's place! They were quick but they did a poor job installing things. On the planks on the bed (there are 12) and they only screwed down 6. Then some of the screws were put in in such a hurry they were put in on an angle and are still exposed.
Worse they left so quickly I didn't get a chance to really inspect the furniture. Sure enough there was 2 massive scratches in the bed frame. I called the store and they said they would call me back to have a technician come in and repair it. I am still waiting to hear from them.
Although I like the set I bought I would not recommend them. They do have a big selection so if you go in and get ideas. But I would recommend finding what you like and then ordering from elsewhere.
- Approximate cost of services:
- $3,500.00