Andy's Lawn And Snow

I switched from the other big snow removal service (now bankrupt) after having terrible service with them. But Andy's (extremesnowremoval) has proven to me they are no better. Having missed my house on 3 of the last 6 snowfalls I've ended up shoveling my own way out. And each time they want to argue that they came. I have a security camera, I know exactly when they come, please don't feed me your excuses. Instead of taking ownership and apologizing mark (the owner) wants to argue. I'm Done with them.