Cedar Hills Contracting

Home Additions
Caledon ON L7E 2L4
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Home Additions
Cedar Hills Contracting
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96%

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Reviews for Cedar Hills Contracting

Average customer rating:
9.7 10 (97 reviews)

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Private User
Private User
Private User reviews Caledon, ON
10/10

Bathroom Reno

Very efficient and organized. Stayed on budget and the quality was superior. Cleaned up work daily and left area clean Great job!!

Approximate cost of services:
$11,000.00
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Company Response

We are glad you were happy with the job and we look forward to more business in the future:)

Michael in Toronto
Michael in Toronto
1 review Caledon, ON
1/10

We didn't feel like a customer, unfortunately.

I'll start by saying that the subcontractors hired by Cedar Hills were very professional, and I'm happy to speak highly to their quality of work, however as mentioned, they're not employed by Cedar Hills.

Here's my challenge; every time there was a delay, (and there were several given this 2-Week job was quoted to be completed in December 2020 and was finally finished in April 2021), I didn't receive one proactive phone call from Derek, the owner. We received a number of updated dates for completion that came and went over those 4 extra months. With no contact from Derek, I eventually started speaking directly with Derek's subcontractor, who was great, however again, not employed by Cedar Hills.  I had told Derek numerous times that I would have expected and appreciated calls directly from him, regardless of my conversations with his subcontractors, given that we hired HIM, and we were paying HIM.  This never happened, and neither did any apologies. You can't blame Covid for this, although Cedar Hills did try.

At no point did Cedar Hills accept any responsibility for the project delays, my voiced concerns around poor communication, or anything else. When the person you're trusting with your home and your money refuses to accept any responsibility or accountability when things aren't going smoothly, this is a scary feeling for a consumer.

We certainly didn't feel like a customer or that our business was needed or appreciated.  This is why we've found other contractors for our new jobs, and have shared our personal experience with others who have asked. 

Anyone who would like more details on our personal experience is more than welcome to reach out. I think it's important to hear several different experiences before making final decisions.

Approximate cost of services:
$25,000.00
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Company Response

My workers dealt with Michael directly only as we waited for the garage doors to be made which were a custom order as that is what was requested. At no point was I asked to follow up directly until the last two weeks before the doors were delivered..which I did. The doors were delayed because of closures do the the covid 19 lockdown. The customer was told this was the reason and it was out of our control. As it was as stated a high quality job.

Private User
Private User
1 review Caledon, ON
10/10

Kitchen renovation

Derek and his team re did my whole kitchen and I couldn’t be happier! It was all done in a timely manner and the crew was always on time and always polite. You won’t be disappointed going with Cedar Hills Contracting!

Approximate cost of services:
$30,000.00
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Company Response

We are glad you are happy with the job:)

Lori
Lori
1 review Caledon, ON
10/10

Master bathroom renovation

My master bathroom was very small and dated. Cedar Hills Contracting was able to transform my ideas into a beautiful modern luxurious master bathroom that I’m very happy with

Approximate cost of services:
$17,400.00
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Company Response

We are happy You liked the job and we look forward to more business in the future.

Private User
Private User
2 reviews Caledon, ON
10/10

Basement Renovation

We chose Cedar Hills Contracting to renovate our unfinished basement. The company listened to what we wanted done and stayed within our budget. We are very pleased with the job that was done, especially the lovely bathroom. The crew was always respectful and professional to deal with. Thanks Cedar Hills for the great work you did.

Approximate cost of services:
$37,000.00
1 of 1 people found this review helpful.
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Company Response

We are Happy you are pleased with the job and look forward to more business in the future!

rsalhotra2001
rsalhotra2001
1 review Brampton, ON
10/10

Renovate house

It is my first time with this company and I get great customer satisfaction. Moreover price is also very reasonable and always perform professional work.

Approximate cost of services:
$10,000.00
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Company Response

We are glad to have been of service to you. We look forward to some more renovations in the New Year!

Andrew
Andrew
1 review Caledon, ON
0/10

Small Bathroom renovation

We hired Cedar Hills based upon the amazing reviews we found all over the internet, at sites like this one. They showed up promptly, quoted us quickly and we did not haggle on price. They agreed they could handle all we wanted to achieve with our bathroom.
The experience rapidly dissolved after demolition of the bathroom. The things we asked for turned out not to be do-able, and it became obvious they wanted to build the bathroom the way they wanted to build it.
On top of that, sub standard build quality (see photos) an amateurly installed drain that leaks into the basement, and the low point of the shower floor slopes AWAY from the drain.
On top of that the demanded money upon each visit claiming they expected to be paid 90% of the job in advance of completion.
We had to fire them, and hire another company to rip out all they have done and start from scratch. We will effectively be paying for this bathroom twice. None of it is worth saving.
Who ever did the work in all of these reviews, certainly were not the people that destroyed our bathroom. This has been a heartbreaking experience for our family.
Buyer beware.

Approximate cost of services:
$10,200.00
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Company Response

We gave the client our best work and we sloped the the shower floor to the drain and checked it with flowing water. We did not ask for money every time we showed up in fact the bathroom was barely over half paid when they cancelled and there was only 1 days work left. We even gave them back the money for the shower door which would not be installed after they said they wanted to cancel just to keep them happy.

Private User
Private User
0 reviews Toronto, ON
10/10

Kitchen renovation

Cedar Hills Contracting was very professional and helped with the design. I would recommend them to my friends and family.

Approximate cost of services:
$250,000.00
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Company Response

We are glad to have been of service to you.

Private User
Private User
0 reviews Toronto, ON
10/10

Kitchen

I was very happy with refinishing my kitchen cabinets, will recommend or use their services again

Approximate cost of services:
$5,000.00
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Company Response

We are happy we could have been of service to you and look forward to business in the future!

Private User
Private User
1 review Caledon, ON
10/10

Bathroom Reno

Cedar Hills Contracting did an amazing job of renovating my bathroom. They removed my bathtub, wall tiles, floor tiles. They installed a walk in shower that is absolutely beautiful. Plus installed new floor. The crew was very well knowledgeable, professional and pleasant. I have recommended Cedar Hills Contacting to my family and friends. I will also use them for more Reno’s in my home.
Thank you Derek and crew

Anne & Russell

Approximate cost of services:
$7,000.00
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Company Response

Well thank you Anne and Russell. It was a pleasure doing business with you and we are pleased that you were happy with the finished product:)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cedar Hills Contracting

SALES EVENT: 10% OFF ANY Summer Home Renovation Special! Call us now to Inquire!

Cedar Hills has completed 100s of projects in interior and exterior renovations over the past 12 years ranging in both scope and size.We are committed to providing our customers with quality workmanship, clear timelines, outstanding project management and competitive pricing.

Our teams are specialists in specific aspects of interior and exterior renovations which means that quality is guaranteed and customer satisfaction is our priority.

We provide a complete solution for all your renovation requirements. The Renovation Experts at Cedar Hills strives to provide homeowner satisfaction throughout every phase of their renovations. With every project we complete, we add to our family of satisfied clients, in our on-going mission to deliver well built, functional, and beautifully transformed living spaces both inside and out.

CATEGORIES
Builders and Home Additions
SERVICES
Custom Homes, Home additions, Home Renovations, Kitchens, Bathrooms, Basements, Decks, Fences, Patios, Walkways & Driveways, Lawn Irrigation System, Windows, Doors and Hardware
WEBSITE
https://cedarhillscontracting.com/
PAYMENT METHOD
Etransfer- Cash- Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
5,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Yes, ask for details.
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