Blackstone General Contractors

High-Level Project Scope:
-bathroom renovation + reconfiguration
-install flooring throughout
-build storage compartments
-install and reroute electrical

Schedule:
-I was quoted 3 weeks, 4 weeks max
-actual timeline is 9 weeks and counting; I am still waiting for a couple items to be completed

I am giving Blackstone General Contractors 3 of 5 stars on satisfaction because the final product of workmanship fairs average among the industry; however, falls short of fully delivering a finished and polished product.

For example:
-the closet installed has visible wood chipped away
-the tile edge purchased was not installed as directed
-storage compartments were left without handles/closures until I raised the issue
-cleaning after the project was not done; I had to do it myself

Further to the examples above, there were many shortcomings and disappointments in the execution of the project such as:
-the plumbing lines were mixed causing $2k in damages
-the fire alarm was installed incorrectly and left ringing until I came home from work at 7pm; I had to call the company and they suggested that I clean it with a vacuum
-the niche, baseboard and tile edge were forgotten to be installed; I had to get involved to solution these problems
-the project was continuously delayed until I wrote a formal complaint; the first 8 days of the project there was 1 person for 1 hour only; other days, no one would show up; or show up late
-there were constant excuses about not having the right resources available
-Blackstone attempted to charge for scope that was already paid for, so I used my receipts as evidence
-After the problems persisted, I requested to have written record of which tradespeople were coming and for how long; Blackstone refused to provide this information

For the reasons above, I would not recommend Blackstone General Contractors. The experience was a complete disappointment and mistakes were made repeatedly. There are better companies to choose from.