Dan from standard home improvement came to m house on Sept.19 and gave me a quote of $1500 to replace top portion of my deck as he felt that repairing it is not worth it was in a bad shape. He said that he will replace the deck and stairs but not the railing, he would reinstall the original back and I agreed. Dan came back Oct. 9 and started to teardown the old deck. Had to go back to the store a few times as he miscalculated the number of boards and had to come back the next day to finish the job. On Sunday he came back and finished the deck and started to put the railing back together but he wasn't sure how it goes back on and after a while I told him i will put it together my self as he had his son waiting for him in his truck. I paid him the full $1500 and he left. As I started to clean up I looked at the stairs and I realize that he made them too short and stairs wouldn't even each the railing plus the boards were cut different length. I tried calling him he would not answer. I took a picture send it to him and after number of text messages he replied that there is nothing he will do. It is not a big job to replace the stairs with the proper length but I am recently after a stroke and not able to do any physical work plus I PAID him full amount for the job to be done properly. I overlooked number of things he did wrong or not as promised but this really got me upset. This is a very bad business ethics and I wouldn't recommend him to anyone.
- Approximate cost of services:
- $1,500.00