Urban Studio

Hello,
We hired Joseph and Urban Studios in January to assist us with our home renovation project. From the beginning stages, the process was explained to us and if we were concerned, the answers provided have always alleviated any stress we may have been facing. To date, we have been pleased with Joseph and Urban Studios. In particular, we are most pleased with how patient Joseph is and how accessible he has been to us from the beginning stages. Every time I email his office, Joseph responds directly or a member of his team reaches out to advise that Joseph will be available to discuss our matters later in the day or at the latest, the following day. This is key for my husband and I and shows us the dedication of this Company to make its clients happy. My husband and I met with several contractors and out of the many we met with, Urban Studios and Joseph was the easy choice given their wealth of knowledge. To find a contractor is difficult. I personally am someone who has extremely high standards and hold everyone I hire accountable, especially when we are dealing with this large of a sum renovation. I can honestly say that I believe Urban Studios and Joseph is genuine and has our best interests at heart for this renovation project and continue to thank him for his patience. I have kept him on the phone, at times, for over an hour to ensure I was comfortable in moving forward to the next step and at no time has Joseph made me feel that I was a bother. This is appreciated ! We are awaiting the City to approve our permits and will provide an update at the next stage of the process.