We had a simple kitchen restoration after our dishwasher had leaked. It took them 6 months to schedule the work at our house. They allotted 2 weeks for the job. Here we are 3 months later the work is still not done.
The new floor that was put down is un even and makes crackling sounds when walked on. The floor was not prepped or cleaned properly prior to the new tiles being installed.
The kitchen counters were installed at different heights. Not level at all or even with each other. They broke part of our kitchen island and severely damaged our kitchen table when moving it in and out of our home during the restoration. They Stained our newly painted walls and did not even re attach all the trim around our kitchen. They literally tried to cut corners at every turn and when we asked about any/all of this we were met with aggression and threats of job extension (adding months to the timeline) and adding additional cost. !!!Wow!!!
To top it all off they ended up walking away from our job before the work was complete.
Thats right, they didnt finish and left us in the lurch.
They didnt even have the courtesy to speak to us directly they just never came back. We had to find out from our insurance company that they no longer wanted the job. Now we are left to find another company to redo all the mistakes and substandard half finished work they did.
Its worth noting that during the months when they were supposedly working on our job Paul Davis Kitchener repeatedly left us in the dark with no communication. We had no idea if workers would show up or when and many days they didnt show up at all.
Unreal in all my years in business if I treated my customers this way Id be unemployed.
Do yourself a favor USE ANOTHER COMPANY or risk ending up like us with substandard unfinished work, damaged property and months of your time wasted.
- Approximate cost of services:
- $20,000.00