Axcell Painting And Decorating

Paint & Wallpaper Contractors
Ottawa ON K1J 9H7
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George from Ottawa
George from Ottawa
1 review Ottawa, ON

First Review

10/10

Painting

Good Job. Excellent service from the owner Robert Grant. He was excellent and very customer focused on getting the job done right. I would recommend Axcell Painting to my friends and family.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for the kind words!

Previous versions of this review:

George from Ottawa
George from Ottawa
1 review Ottawa, ON

First Review

0/10

Painting

Horrible service. I planned my entire vacation around them coming on a Monday and Tuesday. They cancelled several appointments on me during the week and in the end the paint job doesn't look any better then my own work. I was surprised by the amount of bubbles and blisters on my wall after it dried. I'm sure they will fix this eventually but it was surprising the amount of times I've painted my house previously and not experienced the same.

The worst part of their service is the owner Chris. He sends emails when you are sleeping giving you bad news, doesn't return phone calls and when you meet him you will tell he has no personality. With all the delays he never even apologized once.

The only reason I went with this company is they painted my Moms house 8 yrs ago and did a reasonably good job. However, that was before they contracted all their work out to subcontractors. So pretty much you're paying an inflated rate for the same person you could hire for less.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?