Better Care Appliance Repair

Appliance Repair
Coquitlam BC V3K 6V2
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HomeStars
Appliance Repair
Better Care Appliance Repair
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90%

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Reviews by rating (past 12 months)

Reviews for Better Care Appliance Repair

Average customer rating:
9.2 10 (85 reviews)

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Fredy C.
Fredy C.
1 review Burnaby, BC
10/10

Stove repair

He was on time. Very professional, polite, friendly. Don answered my questions and dissipated all my doubts. He is very knowledgeable. I believe he is a great asset to the company and they are very well represented by him. I will definitely recomend Don (and Better Care Appliance) to my friends and colleagues.

Approximate cost of services:
$220.00
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

boris
boris
3 reviews Vancouver, BC
10/10

Dishwasher installation

Alex came on time and did a great job. He was very organized and super efficient. I would definitely recomand the company to all my friends and family.

Approximate cost of services:
$189.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

Private User
Private User
Private User reviews Vancouver, BC
8/10

Ice maker repair / replace

My built in refrigerator ice maker was not working properly. Roman was the technician that came to my house and was very knowledgeable and helpful in at first trying to fix it and in the end , replacing it , all quickly and at a decent price. I would recommend Roman to friends any time.

Approximate cost of services:
$700.00
1 of 2 people found this review helpful.
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

Kay-Loo
Kay-Loo
8 reviews Vancouver, BC
10/10

Fixed my washer

They were super prompt to reply and able to book in a technician right away to come check my washer which wasn't draining properly. He popped the pump back in but mentioned that he might have to come back to replace it altogether if it continued to give me problems. After two loads, I had the same problem so he came back and replaced it very quickly. The second visit I was only charged for the pump ($170). Thank you!

Approximate cost of services:
$450.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

Diane in Delta
Diane in Delta
1 review Surrey, BC
10/10

LG Washer/Dryer Service

I had to re-book my appointment TWICE (because you know, LIFE) and Max was super helpful and understanding each time. Don arrived early and stayed two hours later than he should have to make sure the service was completed. Professional, friendly and knowledgeable, Don explained what he was going to do, how much it would cost so no surprises. He answered all my questions with a patience I envy. :-) Thank you very much!

Approximate cost of services:
$450.00
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

happy customer in Burnaby
happy customer in Burnaby
1 review Burnaby, BC
9/10

repair Kitchen Aid wine cooler

I discovered this service on line & was impressed with the reviews. I phoned and Don the technician made an appointment. He called
before arriving & advised exact time to arrive. He did estimate and I agreed to price & return in 2 days. He arrived on time and completed the system correction. He was courteous, helpful and left the place very clean. While we waited for the correction to take place he gave me tips on my refrigerator for longer wear. I did not care for the 4 hour window on time to arrive but everything else was excellent and I would recommend the company, especially Don.

Approximate cost of services:
$426.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

Ben
Ben
1 review Vancouver, BC
10/10

Stove Repair

As you can tell, this is a VERY old stove. I can't even find a photo of another one of the same model, let alone find instructions, etc for this. I've tried other appliance repair companies, and nobody has been able to make the oven work. Today, the seemingly impossible happened. Better Care came and made my oven work. I couldn't believe it! I've been living in this apartment for a year and have not been able to get anyone to fix it. The repair man was friendly, informative, and worked quickly. I would recommend them to anyone! Our landlord will likely be using them in the future from now on for his other rental properties!

Approximate cost of services:
$293.00
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

tommy-tran
tommy-tran
1 review Vancouver, BC
10/10

Washer repair

Alex, our technician came in to fix a leak in our washer. Alex figured it out in 30min. I would 100% use him and his company again, very professional start to finish.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

maxwell.shears
maxwell.shears
1 review Vancouver, BC
10/10

Dryer repair

Very efficient and professional service. Very polite and on time. Extremely happy with his work

Approximate cost of services:
$303.00
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

cheri
cheri
1 review Vancouver, BC
9/10

Appliance repair

Don, the appliance technician from Better Care Appliances was fabulous! Highly recommend Better Care Appliances. They were able to fix my broken refrigerater the next day, when the appliance store from whom I bought my fridge said it would take at least a week. Their technician was very professional and helpful, and went even so far as to offering to vacuum the pet hair from under the refrigerator.

Approximate cost of services:
$700.00
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Company Response

Thank you for your positive review!
Service excellence is our top priority!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Better Care Appliance Repair

We offer Same Day appliance, Warrantied & Affordable Appliance Service and Repairs in Vancouver and surrounding cities. All Makes and Models! For A Free Quote Call and same day service, please call 778-986-8277
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