Better Care Appliance Repair

Had a 9am-12pm appointment booked. Technician showed up at 11:57am and did not have the part on him that was needed for the dryer because he said the office never told him the model make or number. He then had to leave to go pick up a part from a warehouse somewhere and did not return for 45 minutes. Did not finish repair until 1:15pm. Not impressed with the service and will never go back