We were searching for a landscaping company to do some interlocking restoration work for us & we were at a loss of who to call. I contacted Unilock, the manufacturer of our paving stones, to be connected with an authorized contractor & I was referred to Action Home Services. Our restoration work consisted of: repairing sinking steps, re-leveling some uneven areas, power washing, re-grouting & sealing. Dmitriy, a project manager for Action Home Services, was assigned to our project & was responsible for quoting our job & overseeing our project from start to finish. Dmitriy's expertise of hardscaping was displayed in his ability to quickly & thoroughly answer all of our questions & to explain repair processes & options. From early on, I was impressed by his professional demeanor & strong communication skills; I had a strong inkling that dealing with Action Home Services would be a hassle-free process. We also found it to be a more personalized & reassuring experience that a project manager would be assigned to communicate with us throughout the entire process & would be on-site at various stages of job completion. We were frustrated with our efforts to obtain quotes from other landscaping companies: some met with us & never provided the quote; while another company clearly lacked transparency seen by broken communication as early as the estimation process.
Even though our job was a smaller scale project, Action Home Services' staff made us feel that it was an important & worthwhile project. This alone separated them from their competitors! We are truly grateful to Dmitriy & his crew member, Anthony, for all their hard work! Anthony is adept at masonry/interlocking repairs. Dmitriy's meticulous work ethic is invaluable, evidenced by his timely task completion & quick response time. We received many compliments from our neighbours, commenting on the workers’ efficiency & expertise in the hardscaping field & many are already asking for their contact information.
We are very satisfied with the quality of their landscaping work; the price was competitive; project was completed on time & within budget. I would not hesitate to hire Action Home Services for future landscaping projects. I would definitely recommend Action Home Services to our friends, family members, & neighbours. Once our interlocking restoration was completed, it instantly enhanced our curb appeal!
- Company Response
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