Action Home Services

Landscape Contractors & Designers
Toronto ON M6J 0A1
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Jake from Mississauga
Jake from Mississauga
28 reviews Mississauga, ON
5/10

Backyard Renovation

I could have only wished that my wife and I had a positive experience like others did when it came to installing a fence and patio in our backyard by Action Home Services. Here are a few points. You can then decide whether you want to hire them for your project.

1. Several screws were sticking out of the fence boards
2. The garden bed was not square
3. Many fence boards were cracked
4. Screws were missing in the fence boards
5. They laid down the polymeric sand on a windy day which blew everywhere and caked onto the patio stones which ended ruining it by leaving a foggy white substance
6. The fence posts are not square
7. Patio stones were defective
8. The company pushes you to write a review the day of and right after the job is completed. How many other reviews are like this? A companies quality of work shows in time, not one day after the job is completed.

John, you are a good guy, you really are but I'm sorry. There is no way I can give a perfect score with these major issues. You made us wait over two months to come back and correct the issues yourself which your workers couldn't do the first time. May this be a learning experience for you and your team. I do not recommend this company.

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Company Response

Hello Jacob,we truly appreciate your positive feedback on the backyard renovation!Cannot wait to work with you again!

Previous versions of this review:

Jake from Mississauga
Jake from Mississauga
28 reviews Mississauga, ON
10/10

Backyard Renovation

My wife and I are so happy that we chose Action Home Services to do a backyard renovation project. We first dealt with John who came by to provide an estimate. John is a very friendly, open, and honest individual who takes pride in his work. He provided a reasonable quote to replace our entire fence and install interlocking stones. We hired him on the spot because of how comfortable we felt. He gave us a time period when the job was going to began which ended up starting earlier, which was great. His team did a fantastic job. We are very satisfied with the product and services delivered. John's goal is ensuring that his customers are completely satisfied with the work. We would not hesitate to hire John and his team again for any future project. It was a pleasant experience. Before and after pictures attached.

1 of 1 people found this review helpful.
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