I'm going to keep the 10/10 party going for AEPHLI and their job transforming our unfinished walkout basement into a great legal apartment, which we're currently renting out to a happy tenant! All the 10s may seem weird and I was skeptical too but these guys deserve it. There are a lot of bad contractors out there, and many satisfactory ones who do the bare minimum, so relatively speaking Chris and Brad are exceptional!
I'll get some of the minor hiccups out of the way: The project was completed later than promised and it did go slightly over budget. But when you're building and designing a completely unfinished basement apartment that's to-code, it can take longer than expected with the city and involve unexpected costs, so it's forgivable considering how great the apartment turned out.
Major points scored for:
Communication - For me and my wife, communication was very important going in. And Chris was constantly in touch and filled us in on everything. He was also accessible and responded to questions/concerns right away by text. There was also no confusion on progress or timelines.
Focus - Chris and his brother only focus on one project at a time, which was an important factor for us, because they're devoted to your needs and not distracted by other priorities.
Thorough - Chris was great at explaining everything. Very detailed and did not cut any corners. Took the time needed to get the job done.
Finished product - It was exactly what we wanted. It was completed as promised. Clean, modern-looking apartment. Many compliments from everyone that came through.
Cost - We interviewed many contractors. AELPHI's quote was fair and on the lower end of the spectrum. Great value, in my opinion.
So would I recommend them... absolutely, yes. If you're not sure, do your homework and interview as many contractors as it takes until you're comfortable.