My experience has been absolutely terrible with this company. Unfortunately, there are too many grievances than I care to list. I had a "deep clean" (a laughable description for what what provided) and a standard clean (which was no different than the abysmal "deep clean"). It was my misstep for granting them a second chance to clean my home. Their website talks a good game with "check lists", "guarantees" and the like but I can assure you this is not the case. I am pretty stunned at all of the positive reviews (its what got me to hire them). My husband and I do not regularly hire cleaning services but we have had another company in the past come a few times (after the birth of our first child) who did an amazing job for less cost (I should have went with them again but was swayed by all of the positive reviews for No More Chores). With Covid, online learning, a baby and working from home I was hoping for a bit of a reset in cleaning but it was more hassle than help, disappointing and a massive waste of money. I implore you to save your time, energy and resources! Look elsewhere.