A Plus Property Care

A man solicited the cleaning service from my neighborhood back in May. He committed that his crew would clean all windows including the ones on the garage doors. The crew arrived on the scheduled day and did the job. First of all, the quality of their work is barely minimum. I could tell that they did clean the windows but the job were not professionally done. There were still a few marks left on the windows and the frames. Second, they did not clean the windows on the front of the house and the ones on the garage doors. I then called their office and tried to get them back. The lady at the office called Diana did reschedule for 3 times for the crew to come back but no one showed up. Diana kept promising to me that the crew would come back and finish the job but no one has ever shown up as of today. The company just does not care about the customers at all right after they collect the cash! I am so disappointed with their services and definitely will not recommend this company.

Update Jun 20, 2016
The owner called and apologized for the unprofessional service his crew did. He offered a free follow-up cleaning service and another crew showed up on time as scheduled. The two people performed their job and no other issues were noted. The owner did offer a free driveway sealant application out of courtesy as well. I am not sure whether they will show up or not, but will update with the result this weekend.

Update Jun 25, 2016
No show of the driveway sealant as expected. The owner even called in the beginning of the week to confirm that "someone" will show up and do the sealant application. This company does not value its own credibility at all. Definitely should not be in the business.

A man solicited the cleaning service from my neighborhood back in May. He committed that his crew would clean all windows including the ones on the garage doors. The crew arrived on the scheduled day and did the job. First of all, the quality of their work is barely minimum. I could tell that they did clean the windows but the job were not professionally done. There were still a few marks left on the windows and the frames. Second, they did not clean the windows on the front of the house and the ones on the garage doors. I then called their office and tried to get them back. The lady at the office called Diana did reschedule for 3 times for the crew to come back but no one showed up. Diana kept promising to me that the crew would come back and finish the job but no one has ever shown up as of today. The company just does not care about the customers at all right after they collect the cash! I am so disappointed with their services and definitely will not recommend this company.

Update Jun 20, 2016
The owner called and apologized for the unprofessional service his crew did. He offered a free follow-up cleaning service and another crew showed up on time as scheduled. The two people performed their job and no other issues were noted. The owner did offer a free driveway sealant application out of courtesy as well. I am not sure whether they will show up or not, but will update with the result this weekend.

A man solicited the cleaning service from my neighborhood back in May. He committed that his crew would clean all windows including the ones on the garage doors. The crew arrived on the scheduled day and did the job. First of all, the quality of their work is barely minimum. I could tell that they did clean the windows but the job were not professionally done. There were still a few marks left on the windows and the frames. Second, they did not clean the windows on the front of the house and the ones on the garage doors. I then called their office and tried to get them back. The lady at the office called Diana did reschedule for 3 times for the crew to come back but no one showed up. Diana kept promising to me that the crew would come back and finish the job but no one has ever shown up as of today. The company just does not care about the customers at all right after they collect the cash! I am so disappointed with their services and definitely will not recommend this company.