Completely unprofessional; unresponsive; zero communication
We contacted this company on April 29, 2021. They sent someone over (Maurice) for an inspection of our property on May 4th. They seemed pleasant enough and sounded like they knew what they were doing. We were hopeful they were the professionals we needed. Thereafter, we were supposed to receive an estimate for the work we needed, within 2 weeks at the most.
It is now June 23rd, and after numerous requests, numerous calls and text messages and efforts to reach these people, we still have not been given an estimate. They've basically gone radio silent. .... Just, very weird, and highly unprofessional, to say the least. The conclusion is: if they can't even deliver an estimate on time, there's no reason to hope or expect that they'd be able to actually do the job we would have hired them for. (So in a way, we're glad we dodged a bullet with these people!)
- Approximate cost of services:
- $0.00
- Company Response
I'm sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We always strive to provide our highest quality of workman ship and customer service to all of our customers. Our deepest apologies and if you ever need anything in the future we will gladly show you that we only strive to do the best.