Marcson Homes

Builders
Edmonton AB T6E 5C1
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Marcson Homes
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85%

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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Marcson Homes

Average customer rating:
8.7 10 (65 reviews)

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Cjmertz
Cjmertz
1 review Edmonton, AB
4/10

New home build in Cameron Heights

After we sold our home we were looking to downsize and found these wonderful looking townhomes in west Edmonton, Cameron Heights. The show homes looked quite nice and had nice finishings. We purchased a unit and had to wait about 3 weeks for them to finish it. After we moved in the very first night when my daughter went to have a shower, the whole head flew off the wall and there was water running everywhere. Luckily my husband was there and turn off the water. We have an upstairs laundry and within the first year there was moisture collecting in the wall on the other side. They sent someone out to look at it and all he did was patch it. It happened again and this time it created an even bigger water mark on the wall ruining the drywall. We had to hire someone to come and check it and paid a blood fortune for him to fix it as the wrong piece was used in the roof for venting, so it was basically venting all the moist air from the clothes dryer in the wall.
Next after the first time we had our carpets cleaned, multiple areas in the carpet have since buckled and the man we hired to come and re-stretch our carpets said they were poorly installed and not tight enough. This also cost us a fortune. I would not recommend Marcson homes to anyone nor would I EVER purchase a house from them. Shoddy and poor workmanship.

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Barry
Barry
1 review Edmonton, AB
10/10

Amazing Service

This was my first time building a home and the sales person that assisted me was absolutely fantastic. Ola was helpful every step of the way from our first meeting to the last. Ola's knowledge of the business was invaluable when answering all (and I had a lot) of the questions I had. Ola was transparent through every step of the process, she asked me to trust her and I am so happy I did. The finished home was absolutely world class and I could not be happier with it!
Thank you Ola and thank you Marcson Homes!

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Rudy in Edmonton
Rudy in Edmonton
0 reviews Edmonton, AB
10/10

Excellent Service from Show Home Rep

My wife and I have been looking at a few different options for downsizing. We have looked at various options, pre-owned homes, new homes, etc ..

When we walked into the Marcson show home in Sherwood Park last week, we were immediately impressed by the home and also by Graham. He send out of his way to assist us, and he had immediate and definite answers. Greatly appreciated.

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Company Response

Chad, thank you for your kind words. The Marcus Showhome is one of our favourites! We will always be here for you when the timing is right for you. Reach out should we be able to give you any assistance!

Brinsmead in Edmonton
Brinsmead in Edmonton
0 reviews Edmonton, AB
10/10

Dream home and a fantastic Sales Manager

We are beyond thrilled with our new home by Marcson Homes. The layout checked all of our boxes and then some, and the home inspector could barely find a thing to nitpick. It's excellently built!

We've been working with Graham, who has consistently bent over backwards to make the home-buying experience as smooth as possible. He has met us at various late-night and mid-afternoon hours at locations convenient for us, he's been consistently available through texting and phonecalls, he has been clear and transparent when it comes to paperwork and other requirements, and he's just been a great, honest guy to work with.

Thus far into our home ownership journey, we would highly recommend Marcson Homes.

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Company Response

Thank you for your review, and I am pleased to hear you love your Marcson Home!

Mikhail in Saint Albert
Mikhail in Saint Albert
1 review Edmonton, AB
10/10

Home Buying Process

We have worked with Graham and he has made the whole process of buying our first home so much easier! He has been very accessible and open for conversation. We have been able to reach out to him in person, via email, and by phone/text and he is always able to give us the information we need in a timely manner. We appreciate having him on our team. The home is beautiful and we are excited to be starting our lives in the beautiful community of Edgemont with Marcson homes and The Noah.

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Company Response

Thank you for your message! We love Graham as well! Thank you for your trust in us; we hope you love your beautiful Noah model.

Private in Sherwood Park
Private in Sherwood Park
1 review Sherwood Park, AB
10/10

Graham in Aspen Trails is amazing!

We have been working with Graham in Aspen Trails to build our home. Construction is just getting started and the process and communication so far has been awesome! Graham is quick to find the answer to any of our questions. He has helped us be excited for the process and I cannot wait for our home to be complete! He is patient, kind and easy to talk to. It feels like your visiting with a friend who cares a lot about making sure we are happy! Highly recommend working with Graham!

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Private User
Private User
Private User reviews Fort Saskatchewan, AB
10/10

Graham in Aspen Trails is Awesome

Despite not being the successful offer, I am so impressed with the service from Graham in Aspen Trails. He was honest and upfront about everything. He was patient, kind and knowledgable. A very sincere and genuine person to work with.

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Private User
Private User
Private User reviews Edmonton, AB
2/10

DO NOT USE THEM

-6 months late on timeline.
-home did not have water when we moved in
-2 weeks of trades in every day as home was not complete
-construction quality is sub par
-customer service is brutal
-once they have your money they will not do anything for you
-stay away from these guys.
-still waiting on multiple repairs found 8 months ago that were not seasonal items

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Company Response

Hello Private User

We are sorry to hear that your experience with us was not a positive one. Maybe we can turn things around for you. Please reach out to us so that we can make things right!

Gaurav in Edmonton
Gaurav in Edmonton
0 reviews Edmonton, AB
0/10

Services

I bought our first new home with Marcson Homes last year. I got possession this year in end of June, and I moved on first week of July. After 1 week I had flooding in the basement. Water came from what we use on regular daily living things. While figuring out reason for flooding for 36 to 40 , MARCSON did not offer any hotel stay or other option. They said we could use, but who wanna use water for toilet and pee if its coming back to basement , poor service.

I requested industrial fan or heater to dry basement ASAP but never provided. When following up for the same instead of solving problem, asking me to whom you email, when you did, oh our person came and he said nothing blah blah... no service at all.

Now after almost 3 weeks of flooding , the basement is smelly and watery marks , and still wet and moisture but never asked for cleaning or scrubbing by them.

I would never recommend Marcson Homes because they believe inly in selling not in providing services.
I made my biggest mistake in my life that I bought MARCSON HOMES , please do not make same mistake as me.

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Company Response

Hello

Derek And Courtney in Edmonton
Derek And Courtney in Edmonton
1 review Edmonton, AB
10/10

First Time Home Owners

We are currently in the process of building a home with Marcson Homes in Cameron Heights. As first time home owners, we’re glad that we went with Marcson. We were very impressed with their Churchill layout which was unique compared to a lot of other new home layouts we’ve seen. We also enjoyed that they were flexible to any changes we had in mind. Dakota has been great to work with. He has always been very helpful in guiding us through the entire process and has been very accommodating to all of our needs.

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Company Response

Hi Derek and Courtney

We trust you are still enjoying the process of building your home. You are in very good hands with your sales consultant, Dakota. The Churchill is an amazing floor plan. Did you know that this model won an award at the recent Edmonton Home Builders Awards of Excellence? So, it looks like you picked a winner!

Thanks for putting your trust in Marcson Homes. We can't wait for you to start living in this beautiful home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Marcson Homes

Marcson Homes team is made up of dedicated people who live and breathe the homes they build. From our Management team to our New Home Specialists who will ask the right questions to ensure they find you a home that is the best fit. Our drafting team who piece together each home’s intricate details, and our estimators who work hard day in and day out to get us the best pricing which in turn gets passed onto you. Our construction team with endless years of expertise are meticulous in putting together a home you will find comfortable, safe, and that you will be so proud to call home. Our dedicated service department ensures that your concierge service continues long after you have moved in. Award-winning new home builder in Edmonton, Sherwood Park and Leduc. Visit a show home today or give us a call at (780) 466-8831.

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Builders
WEBSITE
https://marcsonhomes.com/
YEAR ESTABLISHED
2008
WRITTEN CONTRACT
Yes
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