Air Point Heating and Cooling team installed new heat pump in my home in December 2023. Everyone I interacted with was so pleasant to work with. Gregory was punctual, friendly, and took time answering my questions during his initial visit. He also reached out to the manufacturer about a question I had post install - much appreciated. Katerina at the office answered all my questions/emails quickly, kept things organized, and kept me up to date throughout the process. Sveta was also very pleasant to deal with in all my interactions with her. Vadim and his crew (Ali, Sergii, Sasha) were all amazing on the installation day. They showed up on time and spent the entire day working tirelessly to complete the install. I have never seen a crew more dedicated and coordinated. Once they were done, they cleaned up well and left the place spotless.
I am very happy with the team at Air Point and have also recommended them to my neighbors who have asked me about heat pumps. One thing they do very well is setting the expectations properly, which in my opinion, is very important skill for anyone undertaking a project in your home.
- Approximate cost of services:
- $15,000.00
- Company Response
Thank you, Mudit, for taking time and for leaving us this incredible and detailed review! Every member of Air Point Heating and Cooling Inc is striving to bring only the best quality with them. We understand how difficult and costly the process of obtaining new HVAC/repairing existing one can be. Our technicians are professionals, who are happy to explain, show and fix the issues of any difficulty. In these times we are doing everything in our power to keep the prices reasonable, work quality high and process as easy and agreeable, as possible.
We thank you from the bottom of our hearts for choosing Air Point Heating and Cooling Inc, and we hope to be of service for any of your future HVAC needs, if such may arise.
Our best wishes to you and yours
Air Point Team