Accountable Roofing Services Ltd

Roofing
Surrey BC V3S 4J7
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Accountable Roofing Services Ltd
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98%

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Reviews by rating (past 12 months)
Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Accountable Roofing Services Ltd

Average customer rating:
10 10 (68 reviews)

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Carolyn in Surrey
Carolyn in Surrey
1 review Surrey, BC
10/10

Roof repair 1700

I would highly recommend Derek and Accountable Roofing. Our roof was repaired the same day that we called for help and it was 5 days before Christmas! Derek was great at explaining what we needed and how he would fix it.

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Company Response

Hi Carolyn,
Thanks for your kind review.
We're so glad we could come out and help you both out.
Thank you for having Accountable Roofing services assist you with roofing needs, we really appreciate it.
Happy Holidays, Derek

Don P.
Don P.
0 reviews Langley City, BC
10/10

Replacing cedar shake roof with duroid

We were very impressed with Accountable Roofing Services Ltd. Derek came and explained all that he was going toi do to replace our roof and he lived up to his commitment, He even repaired the chimney which was in need of a little repair. His crew were excellent as well. They tackled the work with vigor and at the end of the day they left the yard neat and tidy. Derek ca,e back and fixed minor problems with no questions asked, we would recommend them to anyone.

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Company Response

Thanks Don for taking the time to write your review.
It's was a pleasure meeting you and your wife Joyce
and assisting you with your roofing project.
After watching your neighbors Glen and Marilyn's roof be installed you were able to see the progress and then the finished product.
Over the years l've seen this where one neighbor is looked to for advise when having a project done on there home and thanks to Glen for being that neighbor.
Derek/owner

joannemarie1018
joannemarie1018
0 reviews Langley City, BC
10/10

Reroof

Great team, from sales to actually having the roof done. Owner actually came and did some touchups. GREAT WORK.

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Company Response

Thank you Joanne for taking the extra time to write your review.
It was a pleasure working with you and your husband Richard.
Please thank Kathy your friend for referring us,that's one of the reason we strive for perfection, receiving referrals from friends and family.
Now you can enjoy your newly purchased home not having to worry about your roof leaking for many years to come.
Thanks again and remember, we'll always be here should you ever need us for anything at all.
Derek, Owner

NORTHENDER in Surrey
NORTHENDER in Surrey
1 review Surrey, BC
10/10

Perfection

Derek is the Best of the Best.

It is amazing that he is always there for us when we need him and will do anything to solve a problem. Most of all he doesn't rush and listens to our concerns or suggestions and above all, he is so knowledgeable and a problem solver.

If your roof is leaking or you are thinking of replacing your roof, just give Derek a call. You will be glad you did. There is absolutely no pressure.

Thanks, Derek - Terry and Helen

Derek should be teaching the how to's on Customer Service and Satisfaction.

If you are even slightly thinking of having your roof replaced, he is the person you should ask for - no-one else.

We really appreciate everything you have done.
Terry and Helen

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Company Response

What an absolute pleasure it has been getting to know both of you! Helping to get your roofing issues resolved over the past year was not only work for my business but an opportunity to meet two amazing people. Thank you so much for your great review, I appreciate it very much! Derek/Owner

Fred & Linda in Surrey
Fred & Linda in Surrey
0 reviews Surrey, BC
10/10

ashphalt roof replacement Surrey

I would highly recommend Accountable Roofing.
Derek and crew DO CARE about the customer and went over and above our expectations. After job was completed, he came back to make sure we were happy and did extra work that we had planned to do ourselves.

Thank you so much Derek and your assistant (clean up crew) Lisa..

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Company Response

Hi Linda and Fred
First of all thank you for taking the time out of your busy schedule to write your review.
After installing a new roof for your parents approximately 3 years ago we were so pleased to hear how happy they were and that they highly recommended my company.
It was my pleasure to come over personally and install your fascia boards the day before the roof installation.
We completed all of the fine tuning and extras as promised making sure you were 100% pleased with the job.
We're very fortunate as a company to receive such a positive review, this makes us strive to continue to improve ourselves and grow to be the very best we can be.
As a consumer l expect quality and good service and that's what you can expect from Accountable Roofing.
It was such a pleasure meeting you both.

Derek Moyes, Owner

Brian in Vancouver
Brian in Vancouver
0 reviews Vancouver, BC
10/10

Cedar Roof replacement

From the time Derek returned my call until the job was done I was very satisfied with the professional approach and quality of the work done by his employees. Derek was on site everyday to oversee the work and then did the finishing touches himself.

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Company Response

Hi Brian,
Thank you very much for your review.
I was happy you contacted me to quote on your roof.
Once fulfilling all of your re roofing needs 3 or more of your neighbors approach me and we installed new roofs for them as well.
After working with your neighbors l've come to the the understanding that you are well respected and turned to for your advice and knowledge not to mention your being head of the strata committee.
So thank you Brian for hiring us, you allowed us to not only meet your roofing needs but also opened the door for for us to do some of your neighbors as well!
Derek Moyes Owner of Accountable Roofing

Bob in Surrey
Bob in Surrey
0 reviews Surrey, BC
10/10

Cedar shake to shingle re-roofing job

I can’t say enough about Derek and his crew who recently replaced my roof. When you talk to Derek about roofs, you get the sense that he is a detail guy! A quality you want your roofer to have! That quality sold me initially and it becomes quite obvious that Derek is a guy you can trust. The job was completed within the timeline Derek had outlined and he and his crew were very professional and friendly. Every day I was impressed with the amount of work completed. Derek showed up regularly through-out the job and gave oversight to his crew, ensuring that the job was completed to his high standards. Near the end of the job, Derek stayed quite late one night ensuring that the flashing and finishing touch-ups were competed before the rains came the following day. Even after we had settled accounts, Derek came back to my house to do some touch ups that he remembered.

Thank you again Derek for the great job that you and your crew completed on my house! I have recommended you to my family, friends and colleagues.

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Company Response

Thanks Bob for your review.
There's no better feeling then reading the review that you just posted.
As far as I'm concerned that's what its all about.
I put myself in my customers position and ask myself,
Have we fulfilled all of the obligations stated on the contract? Have we done the best possible job we can?
Have we addressed any special requests from the home owner.
For example when Bob and I sat down and I presented the quote to him I made sure I explained everything to him and answered all of his questions.
He told me that a couple of plastic inserts that connect the Aluminum downpipes were broken.
I said no problem I can take care of that for you! I thought if 2 or 3 were broken than there are probably more broken so I fixed them all at no extra charge. Going that extra mile and "attention to detail" is what Accountable Roofing is all about!

Aaron in Cloverdale
Aaron in Cloverdale
1 review Surrey, BC
10/10

New Asphalt Roof on Cloverdale Rancher

Derek and his crew did a great job replacing the roof on our home. The consultation, workmanship, communication, speed of work and cleanup were all excellent. We could not be happier with both the service and final product.

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Company Response

Thank you very much Aaron for taking the time to write your review.
What a pleasure to meet Jess and yourself . Thank you also for putting your trust in our company to take care of your roofing needs.
The color choice you both made really does look good on your beautiful rancher.
Being a fellow Cloverdale resident as well and occasionally driving by your home on my way to my warehouse l do catch myself glancing over to admire your home.
Thanks again Aaron and Jess for everything and remember.
Should you ever need our assistance in anyway we'll be there for you. Derek Moyes owner of Accountable Roofing.

G Soule in Langley City
G Soule in Langley City
1 review Langley City, BC
10/10

Shake to Ashalt Shingle Roofing & New Gutters Project

Without hesitation, I am recommending Accountable Roofing Services Ltd. I have never experienced the level of professionalism, knowledge, choice of materials, attention to detail and patience in explaining all the pros and cons of all the choices one makes when re-roofing your home. Derek and his crew work with you to get exactly what you want, while recommending / pointing out things that matter or impact the quality and durability of your roof. Attention to detail is beyond the norm as well as how neat they keep your property during the project. The final touches and clean up at the end is impeccable. Derek and his crew truly care about their clients and take pride in the work they do. I told Derek to add me to his reference list and send anyone by who wants to talk about / see their work.

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Company Response

Thank you Glen for your review.
We really enjoyed working with you and your wife Marylin, you both were just the best customers.
I could only wish my future customers could be as wonderful as you both.
Very much appreciate your review.
All the Best in the New Year from Derek and the Crew at Accountable Roofing!!

P. Walker in Surrey
P. Walker in Surrey
0 reviews Surrey, BC
10/10

reroofing, repair, and torching

We enjoyed seeing how well Derek knew his work, plus his good cheer, courtesy, and the other skilled workers that he brought in as needed. He protected our gardens from the old roofing as it was thrown down, and did a great cleanup as they worked and at the finish.

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Company Response

Thank you Mr. Walker for taking the time to write your review.
One of the nicest customers I've had the pleasure of working with.
I really enjoyed doing those few extras for you and your wife.
Enjoy your new cedar roof and new torch on roof.
And remember to call if there are any issues or any additional services I can help you with.

Derek and the Accountable Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accountable Roofing Services Ltd

Accountable Roofing Services Ltd is a reliable and successful roofing company with over 25 years of experience in the roofing industry. We have established a strong reputation within the Lowers Mainland’s residential and commercial market. Years of unparalleled experience has made our roofing company an industry leader, specializing in Architectural Fiberglass Laminate , Cedar Roof Conversions, New Cedar Roofs and Torch-On Roofing Installations. Accountable Roofing Services uses superior quality products. Our highly skilled installers are continuously updated with the latest cutting edge roofing techniques and safety training. We offer a 20 year workmanship and leak-proof guarantee and are certified by GAF Manufacturing Company, North America's #1 Shingle manufacturer, therefore we are able to offer their Weather Stopper System Plus limited Warranty, providing up to 50 years of Non-Prorated Protection. With that being said we are not limited to GAF shingles should you the customer prefer another high quality shingle. Please contact us for details.

In line with our aim of providing a safe and secure job site as we deliver top quality service, Accountable Roofing Services Ltd. is WBC covered. We are a fully licensed roofing contractor. We have $5,000,000 liability insurance, guaranteeing you peace of mind as we do our job. We are a local Lower Mainland company that understands the installation of a new roof is one of the largest purchases a homeowner will make. With that in mind we do not accept a deposit or payment until you, the customer, are 100% satisfied with completion of our services.

Accountable Roofing Services is looking forward to working with you!

CATEGORIES
Roofing
PRODUCTS
Roofing Shingles, Gutters, Skylights
SERVICES
Cedar Conversions (from Cedar to Asphalt) Asphalt to Asphalt Cedar Re roofing Torch On Systems (fully insured for hot work) Repairs to Cedar and Asphalt roofs and more
BRANDS
GAF,IKO, Certainteed, Malarkey
STYLES
Laminate shingles are the most common type of roofing shingles. We offer a variety of styles and colors to compliment your home.
WEBSITE
http://accountableroofing.ca/
YEAR ESTABLISHED
6
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Check
LICENSES
Fully Licensed Roofing Contractor
MEMBERSHIPS
CCA and GAF Certified, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% Satisfaction
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.