Accountable Roofing Services Ltd

Roofing
Surrey BC V3S 4J7
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Accountable Roofing Services Ltd
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98%

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Reviews by rating (past 12 months)
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Reviews for Accountable Roofing Services Ltd

Average customer rating:
10 10 (54 reviews)

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jesssarber
jesssarber
1 review Surrey, BC
10/10

New Roof

They were very professional throughout the entire job. The job was completed on time and the jobsite was left spotlessly clean. I was completely satisfied with Derek and his crew.

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Company Response

Thank you Jessie
Great working with you.
Thank you Teresa your sister for referring us.
We did her roof 5 years ago.
She was the first roof we did after l ran a roofing company for many years
Thanks again, Derek

broope in Langley
broope in Langley
1 review Langley, BC
10/10

Roof replaced on our deck

We were very happy with the job completed and the service. Derek was thorough, reliable and professional. He explained everything in detail what needs to be done and gave us options . They were punctual and even completed the job in -3 degree weather and snowing !! Roof looks great ! Would highly recommend this company for any roofing job .

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Company Response

Thank You for taking the time to write this review.
We were pleased that you contacted us to help you with your roofing needs.
After completing your two out buildings a couple of years ago its was nice to from you to assist with your additional roofing needs.
We're pleased your happy with our work.

Felix in Toronto
Felix in Toronto
1 review Burnaby, BC
10/10

Skylight replacement and roofing repairs

Derek is very polite, clean and professional. He told me what the best replacement skylight would be, explained why, and gave me a run down on the replacement process. His price was reasonable based on other estimates we got. He did some additional roof repairs and his cost estimates were accurate, with no surprises.

After he replaced the skylight I noticed some gaps in the trim on the inside. I asked him if that would cause problems, but he told me it's the remains of the original and it wasn't an issue. He then offered to come back to remove the skylight and replace the trim at no additional cost. It looks great now.

We'll be calling on Accountable Roofing Services for all our roofing needs and highly recommend this company.

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Company Response

Thank you Felix for taking the time to write a review and sharing your thoughts
where they can read by potential consumers who our interested in our services.
Such a great service Home stars provide for home owners, Saving the home owners time and money.

10/10

Re Roofing Project

Thank you to Derek and his crew for a great re roofing job on our home.

Derek was very thorough in explaining the work, the process, and materials required to complete our project. There were some deficiencies discovered along the way from the previous roof install that Derek advised us about and corrected to insure things were made right. Communication was great from start to finish.

Derek did an excellent job of fine tuning the installation, cleaning the property, and provided a walk through and overview of the completed job.
Would recommend Derek and Accountable Roofing for any of your roofing projects!

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Company Response

Thank you Mark
We are very pleased that you feel this way about your new roof.
We do strive for excellence and when we don't quite reach that level we're shooting for we'll do what ever it takes to get there.
We appreciate your business and please do call if there is anything we can do you.

Scott in Coquitlam
Scott in Coquitlam
1 review Coquitlam, BC
10/10

New Roof

We had a new roof installed recently. Derek and his crew did a excellent job. Here are couple things I really like:
1. Good communication. The job started couple days later than we planned due to bad weather, and Derek text me and explained to me what happened and what's the plan etc.
2. Very quick response. Sometimes I sent Derek messages during the weekends and sometimes even at night. And Derek is very nice and able to reply to my question very quickly.
3. Good price and high quality job. Very professional done. Derek sent me couple photos while they are working on the roof to keep me updated. Very nice. And they did a good leaning job too when the job is done. Leave no garbage behind. Very professional.
I already recommend him to couple of my friends.

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Company Response

Thanks for taking the time to write a review.
It was nice to install the proper roofing system you folks need.
With the very low slope you have a torch on roof is the only way to go.
Thanks for your business.
Derek

Wendy in Surrey
Wendy in Surrey
1 review Surrey, BC
10/10

Roof repair

A tree fell on our loft roof Sunday early morning resulting in two large holes. We called three roofing companies on Sunday and Derek was the only one that could come next day to take a look. His price was reasonable and he had a crew do the job right away. They did an awesome job replacing sheeting and shingles and cleanup.Monday evening it is raining but we no worries about rain damage to our loft. Would recommend his team for any roofing job .

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Company Response

Thank you for contacting us.
Was a pleasure helping you out.
Always here to assist with any roofing needs.
The Accountable crew

greg & deb Stevenson in Langley
greg & deb Stevenson in Langley
2 reviews Surrey, BC
10/10

New Roof

Derek and his crew did an excellent job of re-shingling our roof. In particular, Derek kept us informed during all aspects of the job, with all questions asked by us, answered in an easy to understand manner. Do to weather and sun some of the cedar siding had been damaged over the years. Derek did an excellent job replacing what was necessary and completed a few extra requests without complaint and with no additional charges. Derek's personality made it easy to work with him and we have no hesitation in recommending him to friends, neighbors/acquaintances.

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Company Response

Thanks for being suck great customers.
Great color choice.
And thanks for the gift.
Remember to call if you have any problem.
Derek and crew

Helen & Bruce  in Surrey
Helen & Bruce in Surrey
2 reviews Surrey, BC
10/10

Great repair Job!!

We had new shingles installed back in August, 2017 and we were very pleased with all the work. Our shingles are perfectly fine but recently we heard some squirrels in our attic. We looked at the roof and there appeared to be a small opening right beside a vent on our roof. My husband phoned Derek & left a message & Derek came out right the same day that he phoned him!! And then he covered up the small hole with some wire mesh and so the problem was solved! And Derek did not charge us anything for this work. We would definitely recommend Derek to do any new shingles!

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Company Response

When our customers choose our company to install there new roof for them it's the start of a long relationship.
If they should have any issues with our installation or a parts we installed for them or in this case
a squirrel that is gaining access to their attic and there is anyway we can help we'll be there for you.
It's just part of our service program you get when you hire us.
We are Accountable of our workmanship that's why we chose the name for our company.

Phil and Joan in Langley in Langley
Phil and Joan in Langley in Langley
1 review Langley, BC
10/10

Excellent Reroofing

We recently had our 26 year old cedar roof replaced with GAF fiberglass shingles by Derek and his crew, There was some rot in the barge boards and Derek replaced those. He and his crew were very professional, honest, helpful and meticulous - they took pride in their work and the roof with the extra finishing touches looks great. Clean-up was excellent. We would not hesitate to recommend Derek and his crew for any type of roofing job.

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Company Response

Thank you Phil and Joan.
Again great customers make it easy to give our very best.
And thanks to Fred your neighbor for the referral, another prime example of when you give your best it come back to you as we did his roof about 10 years ago.

Private User
Private User
Private User reviews Langley, BC
10/10

New Roof in the heat

Derek and his crew came to our house and reroofed both the house and garden shed during the terrible heat wave last month. We found both Derek and his crew respectful of our property and wishes, and they did a great job for us. They took care not to damage our flowerbeds and patio roof. Our property was left clean when they were finished, and the work was performed as quoted and expected. We thank Derek and his crew for their professionalism. We would gladly recommend Accountable Roofing Services to anyone looking for Derek's services.

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Company Response

Thank you for taking the time to write a review.
We really enjoyed working with you both and installing your beautiful new cedar roof.
Thank you for business and remember to give us a call if there is anything else we can do for you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accountable Roofing Services Ltd

We have combined staff experience in roofing Vancouver of over 30 years! With all that combined experience in the roofing industry Accountable Roofing Services Ltd has established a strong reputation within the Lowers Mainland’s residential and commercial market. Its years of unparalleled experience has made this reliable roofing company an industry leader, specializing in Asphalt/Fiberglass Laminate roofing Installations, Cedar Roof Conversions, and New Cedar Roofs. Accountable Roofing uses superior quality GAF shingles. The roofing contractor’s highly skilled installation crews are continuously updated with the latest cutting edge roofing techniques and safety training. And above all, because we value our customers your new roof will have a 20 year workmanship and leak-proof guarantee along with a GAF lifetime warranty against manufacturer defects for a non prorated period of 50 years, both are transferrable once, please contact us for details

In line with our aim of providing a safe and secure job site as we deliver top quality service, Accountable Roofing Services Ltd. is WSBC covered. We are a fully licensed roofing contractor. We have $2,000,000 liability insurance. And, Accountable Roofing Vancouver is Certified by GAF (North America’s #1 shingle manufacturing company). We guarantee you peace of mind as we do our job. We are a local Vancouver roofing company that understands the installation of a new roof is one of the largest purchases a homeowner will make. With that in mind we do not accept a deposit or payment until you, the customer, are 100% satisfied with completion of our services.

Accountable Vancouver Roofing Services is looking forward to working with you!

CATEGORIES
Roofing
SERVICES
Cedar Conversions (from Cedar to Asphalt) Asphalt to Asphalt Cedar Re roofing Torch On Systems (fully insured for hot work) Repairs to Cedar and Asphalt roofs
STYLES
Asphalt or Laminate shingles are the most common type of roofing shingles. We offer a variety of styles and colors to compliment your home.
WEBSITE
http://accountableroofing.ca/
LICENSES
Fully Licensed Roofing Contractor
MEMBERSHIPS
CCA and GAF Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
100% Satisfaction
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