Four Seasons Metal Roofing Inc

TEN STARS: Secured 3 quotes and chose Four Seasons Metal Roofing and are we happy we did! Contract dated April 23rd. Work began April 25th @ 7:30 a.m. and all work was completed by 5:30 p.m. the same day! Living in there uncertain crazy times I was thrilled with how quickly things happened. Bryan and his team of experienced roofers (7) worked very hard and finished the entire roof in one day. We love the look of our new roof and dealing with Peter at Four Seasons Metal Roofing was great to work with. Bravo!

Professional installers who did a fantastic job. No leaks encountered. The job was completed in approximately 2 days. Would highly recommend this company. Excellent workmanship & cleanup.

I met with George and he answered all my questions efficiently and was very knowledgeable. We asked for our roof to be completed within 2 weeks and it was done on time, as expected.
The crew worked very hard, cleared the area after complete, and came back to make some minor adjustments I requested within a day.
We have received so many compliments from neighbours who seem quite willing to get a quote as well. We have the nicest roof on our block!
Thanks guys!

This goes back a bit but I felt I had to share it.

I called Four Seasons and promptly had a meeting set up. The salesman showed up to my home and was very chatty, but things quickly went south. He claimed he was the grandson of PM Mackenzie King (King had no kids so this was a blatant falsehood), and for whatever reason he felt the need to discuss the Paul Bernardo/Homolka crimes, even going so far to say he'd seen the tapes they had made. He also remarked on our child's shoes and items, saying how cute they were; we were extremely disturbed. And, despite not wanting to sign a contract on the spot, he pushed saying he did not have time to come back again to give us a chance to think things over. Because it was much cheaper than other quotes, we signed. But we could not wait to get him out of our house, it was a disgusting experience.

Time dragged on and our project was put off for several weeks, despite having a large deposit and repeated calls/emails (made by us, not by them) and assurances things would start soon. Usually messages went unreturned. I was about to threaten legal action when a very forceful last ditch phone call was made, and materials were finally delivered to our home and work was started. The workers who did the work did their best I'm sure, but knew little to no English.

The project was finished and then, obviously, I was pressed by the administrator to pay up the balance immediately. Funny how service is excellent only when money is owed. I was insulted and refused to pay until the mess and junk left on my lawn was cleared. They cleared the material and I paid the balance.

I've noticed many loose roofing screws around my property after the job was done, but so far, I've had no issues with the roof. I am highly skeptical if I required a warranty service that I'd get it.

I was extremely disappointed by the ignored messages, by the months-long delay in installation, and by the horrifying salesperson experience. The job got done, but it was extremely unpleasant.

We had our tile roof changed for metal roof by Four Seasons roofing, last year in 2018 October. The company is advertising 55 year warranty. We contacted them a month ago about a leak coming in at the went in the bathroom and about an unprofessional finish on a lower roof above the bay window. After you pay there is no warranty at all! I call constantly, left at least 5 messages, nobody calls back. Today October 11th finally after all these attempts to speak to someone, a lady picked up the phone ( now I am sure by mistake) she told me that she will look into our problem stay on the line.
After 10 minutes we were disconnected, nobody called back since then. I left 2 messages again, no calls! Don’t use this company! They are using outside contractors to do the roof, you never know who are you going to get! After the roof was finished nobody came out from the company to inspect the work. I am attaching pictures! Please see for yourselves! Now we have no choice but find help through the Better Business Bureau, CP24 if we have to, after paying $ 27,000, advertising 55 year warranty, there has to be a solution for our problem!

In the spring of 2018, I contacted Four Seasons Metal Roofing of Bowmanville for a quote on installing a sheet metal roof on my Whitby home. Based on satellite imagery, I was told that my roof was 25 squares and the that the cost would be $550 per square plus tax for a total of $15,537.50. Since their product seemed to be the best on the market, I agreed. The sales rep came to my house for the contract signing and I was given the contract with a new cost without any warning. When I questioned the new price, I was told that, based on satellite imagery, my roof was actually 29 squares to give a new cost of $18, 300. I believe that in some circles this is called a "bait and switch". I signed anyway. After I signed, someone came to the house with a ladder and actually measured all the faces of my roof with a tape measure. Upon completion of the roof, I got out my ladder to clean the eavestroughs which the subcontractor had left full of shingle edge cutoffs. This is when I noticed that one of the panels had a dent in a rib. I contacted the company, I contacted the subcontractor, and, after a year, I still have a dented panel on my new roof. The product appears to be good but don't trust the first quote, don't expect decent cleanup and don't expect any attention to your complaints.

On August 9, 2019 I signed a contract to have Four Seasons Metal Roofing do my roof. I paid a $6000.00 deposit for a $20,000.00 plus tax job. I was told that since I was not in a hurry that the job should be done in October or early November. I phoned many times to find out when the job was to be done and was told that the installation had been moved to early December. December came and went with no one coming. I phone again many times to query why no one had come but I had to leave messages. I left messages with the office, the General Manager as well as the owner. I left at least 6 messages but not one of my calls was
returned. I was in contact with my salesman and he could give me any answers but told me he had left messages with the company and they were not returned either. In early January I had a message on my phone that the materials would be delivered on Saturday and left on the right had side of the building. I called back Friday morning and left a message
to leave the material on the left had side. When I arrived home on Saturday I found the materials on my lawn on the right hand side. Finally on January 14, 2019 I decided that I would have to sue the company to get my money back and had composed a letter to that effect. I was going to send it to my lawyer for his input and I received a phone call from the salesman asking if the installers had shown up. I looked
out the window and there was a ladder leading to my roof. They had started the installation. The installation was completed on February 15, 2019. While I consider the installation process to be good, I feel the company is very unprofessional. They not only ignored me and did not return phone messages, did not follow instructions on where to leave the material but the length of time it took them to complete the job was not only not what I was told but almost took six months, and I am not sure if
I did not hound them if they would have ever done the job and just kept my money. When the sales manager came to get the final payment and finish the job he did not have an invoice or a guarantee but emailed it to me so I could print it. This was a very trying experience for me and I would suggest that anyone planning to do business with this company think twice or at least do not give them any money until the job is done.

Work done as scheduled, professional workers, job went seamlessly. I was amazed at the transformation of the house, have gotten may compliments from family and friends. One reno not regretting doing. Thank you Four Seasons.

Vince

We signed two contracts and paid the deposits(25%) on June 02. They original promised for the projects starting day is four to six weeks after the contract signed. As we've agreed, one project should start on July 15th, and the other project scheduled on August 15th. After continuous begging the first project finally started on August 7th and finished on August 15th. It's about a one month delay. Right after that, we find there some problems on the new roof when it's raining. We have sent them the messages and photos to show the problems. Also the skylight installation is not isolating the noise properly. But to this date, they still haven't arrange anybody come to fix the issues, and are unable to even provide a date.
The situation of the other project is even worse. We couldn't even get a certain starting date.
We find this company don't treat the signed contract seriously and almost have no control of the progress of the project. We try hard to call them or send email to them, but very few chance to get a response. We find we are totally to be ignored. Our experience with Four Seasons Metal Roofing is very negative and suffering.
The problems of waterfalls on backyard side has been resolved by adding some small metal panels. The skylight reinstalled by ourselves. The other projects has been canceled.
Anyway, this company can never be trusted. As long as they get your money, the game is over. Forget about their any promise orally or in writing, they will never response your request. They even refuse to provide you their HST number, even though they do collect the HST money.

The company did not complete the Job. They did not clean up after themselves. Our neighbours are not very happy as well. Once they recieved there money they did not care about our concern. I wound not recommend this company.