Sergey from GTA Wiring mounted my 55" tv Nov 24, 2019. Since then, I've been having intermittent cable reception issues. Two Rogers technicians have confirmed that they need to access the cable wiring but the TV mount was installed ON TOP of the wall plate so they cannot access it.
I contacted Sergey (Jan 12th) to see if he could move the TV mount and provided pictures (below) to show that it was installed (incorrectly) on top of the wall plate. The only response I received from him was 'Mount has nothing to do with internet' and then subsequently received a message that 'You did not hire Gta Wiring' on the Homestars platform.
I can only assume he is stating that I did not hire him and yet, I have a full message thread that states he came to mount the TV on Nov 24th. In my opinion, he should stand by his work and even if it's months later, he should accept ownership of the fact that he should not have installed the TV mount on top of the cable wall plate and do what's necessary to rectify the issues. Now, I will need to hire someone else to fix the work he did.