We had bought a new stove and looked around at other stores.We found the best deal at this Lowes.After we brought it home and tried it out a few days something did not seem right with the burners so we called and someone came out in a few days to look at it.They where very surprised at the damage as it was electrical and had never seen anything like that happen before.We went back to the store after they took it and was offered to up the price on another better Model-there was one at another store for only a bit more so they offered to have it delivered to us no cost-what a great deal in the end great service all round!!!