Window Mart

Windows & Doors Installation & Service
Edmonton AB T6E 6M9
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Reviews by rating (past 12 months)
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Best of 2020 winner 3 timesBest of 2020winner 3 times

Reviews for Window Mart

Average customer rating:
9.8 10 (192 reviews)

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Fern in Edmonton
Fern in Edmonton
1 review Edmonton, AB
10/10

7 windows and 1 sliding door

We were looking to get new windows for our home and found Window Mart on internet. Sales rep Max came out and give a presentation on their windows. Installers did a great job. We would recommend Wimdow Mart to our friends and family.

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Company Response

Hello Fern! We are very thankful that you took time to wright a review! Max and all our team are happy to know that you liked our work and would recommend us to your friends and family. Thank you for choosing Window Mart!

Madell in Edmonton
Madell in Edmonton
1 review Edmonton, AB
10/10

Front Door

We were looking for a contractor to fix our front door, and it so happened that they came over, and was convinced on how they do their work.
They also had a job with my sister's front door, and they did an excellent job.
I'm also recommending this company to my friend who needs their window fixed , as they also do the same job I do, which is fostering kids. Thanks to Slava and the Window Mart crew.

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Company Response

Thank you, Madell for your review! We do appreciate you took the time to share your experience. It's very important for us to see the customers' appreciation and this is what really inspires us. Best regards form Window Mart to you and your nice big family.

Mike in Beaumont
Mike in Beaumont
1 review Beaumont, AB
10/10

All Windows

Excellent service from start to finish. Max was great from the beginning and the installers did an excellent job and were very meticulous in their work and finishing. Would highly recommend Window Mart.

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Company Response

Thank you, Mike for your nice word. We are happy to know that you're satisfied with the completed job. We wish you to enjoy your purchase for years to come and would appreciate any future recommendations. Thank you for your business.
With regards, from Window Mart team.

Maridel in
Maridel in
1 review Edmonton, AB
10/10

4 basement windows replacement

I was looking to get my basement windows to be fire code regulation. I called several windows companies and the most professional and reasonable was Andrei Timofte from Window Mart. Their product was far superior and top quality workmanship. I would recommend Window Mart in a heart beat to my closest friends and relatives.

1 of 1 people found this review helpful.
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Company Response

Hi Maridel,
Thank you for taking the time to leave us your kind review. We do our best to provide our customers with top quality product and service and there is nothing more pleasant than your appreciation. Thank you for choosing Window Mart.

Rhenda in Edmonton
Rhenda in Edmonton
1 review Edmonton, AB
10/10

All windows and sliding door

We were lookimg to get new windows for our house. Our friend Abdul got their windows installed by Window Mart and the sales guy was Max. We called him to give us a quote for our windows. A few days later he showed up with his samples and explained all our options and gave us our needs. The product looks great and we are going to recommend Window Mart and Max to all our friends and family.

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Company Response

Hi Rhenda,
Thank you so much for your kind words. Max really is one of the best in our sales reps team and we're glad you appreciate his hard work. Please say a big thank you to your friend, Abdul for his recommendations, we really appreciate it and we thank you for referring us to your family and friends. We'll make sure to provide them with top quality product and service, as usual.
Enjoy your new purchase!!!

Alma in
Alma in
1 review Edmonton, AB
10/10

11 windows replacement and 1 patio door

Contractors were very hard working and they did work very well in replacing our windows. They work for two days to replace all our window and patio door and they made sure that the work was done well. They clean up after themselves.
We already recommend to our next door neighbor who was satisfy with their work.

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Company Response

Hi Alma,

We are glad you are happy with the job we've done and would like to say a special thank you for recommending us to your neighbors. As always we'll make sure they are as satisfied as you are with your new windows. Thank you once again for your business. All the best to you and your family.

Angela in
Angela in
1 review Mannville, AB
10/10

7 windows replacement

My friend had her windows installed by windows Mart out of Edmonton and loved them so much. She recommended them to us, we needed to find a company who would do a payment plan. Max came out and he went over everything with us and answered all our questions. He was very professional. Had the guys come out and measure the windows the next day. It was nice to have such a great company come and explain everything.

We had the installers come out and they had all seven windows put in and done in no time. Very professional and very quickly at their job. It was nice not to have to worry about the job and they just did their thing and went away at it. They were all very professional and a great team. I would highly recommend them and we're very satisfied with the windows and service.

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Company Response

Hi Angela,
Thank you so much for your kind review. We are glad your experience with Window Mart was a nice one and we'll let Max and his team know how much you appreciate their work. Thank you once again for choosing Window Mart and for any future recommendations. Enjoy your new purchase. All the best!!!

BarryR in
BarryR in
1 review Edmonton, AB
10/10

Pleasantly Surprised at the Professionalism and Service

Five Edmonton window companies were contacted by on-line quote requests, two replied. Window Mart attended and completed their quote within the first week, ******* attended the end of the second week. I chose to play “dumb” about this process for the purpose of checking their integrity and honesty. The truth is that I apprenticed in the glazing industry, have background in contractor sales, and over forty years’ experience in home renovations / window replacement. The windows were priced for self-install before this process began. As working class people with limited financial resources; it was our decision to replace the two large units, those being a 9’ wide by 5’ high bay window and 5’ wide by 4’ high master bedroom unit. The balance of windows to be replaced the following year. These are very large, heavy, and expensive units, I am over sixty years of age, and did not want to tackle this job if an affordable install could be found. My wife is extremely frugal, and her knowledge of windows was limited to the use of Windex.

The sales person from Window Mart was Slava K. I found Slava to be well prepared, patient, and knowledgeable. He took the time to explain available options from window grills through double and triple glaze, insulating values, single hung, double hung, low E, window insets, offsets, molding and trim. Slava explained the costs so we could make an education decision and get exactly what we wanted, needed, or could afford. I then explained what my plan was for the windows, and Slava suggested some significant improvements that I had not thought of, or simply were not possible with my knowledge and self-install abilities.

We reached the point where I thought this deal was going to end, and that being the final price, fully installed, taxes in. Window Mart’s final price for a completed install was about $500.00 over my cost to purchase the windows and install myself. For the first time in the history of my marriage, my wife agreed without a two week dispute over the cost. I signed the purchase agreement on the spot.

A final point I should make is that Slava did not spend the entire appointment trying to up-sell us to a product we could not afford (as was the case with their competitors). He devoted significant effort to providing a quality product that fit our project budget. We have six more windows to replace as our budget permits. I look forward to dealing with Slava / Window Mart on this next project.

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Company Response

Hi Barry, you made our day. Thank you so much for taking the time to leave us such a detailed and inspired review. We are glad you are impressed with Slava's skills and professionalism and we look forward to deal with you again on your next window project. Until than, we wish you all the best and thank you once again for choosing Window Mart.
P.S. Special thanks to your wife for her trust and confidence, we really appreciate it :-)

Vitalie in Edmonton
Vitalie in Edmonton
2 reviews Edmonton, AB
10/10

Patio Door replacement

Window Mart was a great choice. The door came ahead of schedule which was great and they kept us updated during the entire process. The installation was quick and professional. I am confident in recommending Window Mart for windows and doors replacements.

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Company Response

Thank you, Vitalie for your kind review. We do appreciate you took the time to share your experience with our company. It really is a pleasure to see our customers appreciation and this is what inspires us and what really matters to all our team members. Best regards form Window Mart to you and your family.

Charlie in Calgary
Charlie in Calgary
1 review Beaumont, AB
10/10

Replacement of 7 windows

I was contacted by their telemarketer and I needed new windows. The Window Mart rep came out, measured the windows and gave me a quotation that was in the price range I estimated. The crew came at the appointed day at 9:00AM and were finished by 12:30 PM. They were fast, efficient and courteous. I'm very satisfied with their service.

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Company Response

Hi Charlie,
Thank you for taking the time and leaving your feedback. We are glad to hear that you're happy with the product and service provided. Our customers satisfaction is our first priority and we would really appreciate if you could recommend us to your friends and family.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Window Mart

Window Mart provides High Quality and Energy Efficient windows and doors products. We are a team of real people with real values, building real relationships with customers. Window Mart comes to your windows and doors projects with top quality products, professional installation service, prompt after sale service and most important, competitive price.

***

Window Mart is a company that offers an end-to-end solution for replacement windows and doors in Ontario, Alberta and Saskatchewan. Over the years we have worked hard to build a professional team of sales representatives and installers, whose first priority is our customers satisfaction. Our goal is simple, we want to install top quality windows and doors which we would enjoy in our own home.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Vinyl Windows, Bay & Bow Windows, Exterior Doors, Patio Doors
SERVICES
Sales, Installation & Service
WEBSITE
https://windowmart.ca
NUMBER OF EMPLOYEES
23
PAYMENT METHOD
Visa, Master Card, Cheque, Bank Draft
LICENSES
Yes
MEMBERSHIPS
BBB, ECA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years transferable warranty
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