1 review Edmonton, AB Joined 2019/08/09

10/10

Windows & Doors Installation & Service review in Edmonton

08/09/2019

Experience was very good, no pressure in sales, knowledgeable and personable. Jon was very pleasant to work with and willing to go an extra mile for his customers. We visited the office and checked out the showroom and were satisfied with what we saw. We recommend Window Mart for anyone.

Job Price

Approximate cost of services:: $12,075.00

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Company Response

Good Day Sid,

Thank you for your review. We are very proud to have Jon on our team as a specialist. Thank you as well for the recommendation. We are happy about your positive experience. Thank you again for your review and again thank you for your kind words.

Regards,

Window Mart

Vitaly in Edmonton

1 review Edmonton, AB Joined 2019/08/09

10/10

Amazing service for a great price

Moving & Storage review in Edmonton

08/09/2019

We have dealt with Dmitry who is a very friendly project manager, not pushy and knowledgeable. He took time to explain what options are available and which ones will fit our house and budget better. The price is not the cheapest on the market but definitely reflects the quality.
Installation was quick and clean (which is extremely important as we had bad experiences with other services) .
I would highly recommend to give these guys a try.

Job Price

Approximate cost of services:: $6,500.00

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Company Response

Good Day Vitaly,

Thank you for your review Vitaly. We are so pleased to hear about your positive experience. Window Mart is proud to have Dmitry on our team as a specialist. Window Mart team is also very grateful to have the installers that we do! We are glad you are enjoying your new product and hope you enjoy it for years to come. Thank you again for your review Vitaly as well as your kind words.

Have a great day!

Regards,

Window Mart

Joseph in Toronto

0 reviews Airdrie, AB Joined 2019/08/09

10/10

Very professional service

Airdrie

08/09/2019

Ivan was very professional and took the time to explain all the features and benifits of their windows. I live in Airdrie, they came and took care of everything in an efficient time and manner.

Job Price

Approximate cost of services:: $10,000.00

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Company Response

Good Day Joseph,

Thank you for your review Joseph. Window Mart is very proud to have Ivan as a specialist. We are very glad to hear you are enjoying your windows. Window Mart is also thrilled to hear about your positive expierence. Thank you for your review as well as your kind words.

Have a great day!

Regards,

Window Mart

Mohammed in Halifax

0 reviews Halifax, NS Joined 2019/08/03

10/10

Professional service, good presentation

Halifax

08/03/2019

Ivan is real professional and very good at explaining about his product which is windowmart. Because of his attitude we decided to buy windowmart windows for our house in Citadel, Calgary.

Job Price

Approximate cost of services:: $4,500.00

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Company Response

Good Day Mohammed,

Thank you for your review Mohammed. Window Mart is very proud to have Ivan as a specialist. We are very glad to hear you are enjoying your windows. Window Mart is also thrilled to hear about your positive expierence. Thank you for your review as well as your kind words Mohammed.

Have a great day!

Regards,

Window Mart

Ryan in Calgary

0 reviews Calgary, AB Joined 2019/08/01

10/10

Helpful and knowledgeable salesperson

Calgary

08/01/2019

Ivan came out to our small town of Glenwood 2 hours south of Calgary to help us find new windows for our house. He was very helpful and knowledgeable in selecting windows and getting everything set up. We had one other place quote and this was a much better experience.

Job Price

Approximate cost of services:: $10,000.00

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Company Response

Good Day Ryan,

Thank you for your review Ryan. Window Mart appreciates the positive feedback provided. Window Mart is grateful to have Ivan onboard as a specialist with our team. Our team is thrilled to be apart of your project and if you have any questions or concerns during the process feel free to contact us at 780-988-0350 or toll free 1-855-993-0303. Thank you again for your review Ryan. Also thank you very much for your kind words.

Have a great day!

Regards,

Window Mart

kamran in Calgary

0 reviews Calgary, AB Joined 2019/07/31

10/10

Great service by Window Mart

Windows & Doors Installation & Service review in Calgary

07/31/2019

My bedroom window glass kept breaking every year I got WMC as referral from my friend
He suggested me to replace the whole window and I'm buying his argument

Ivan is very knowledgable and cooperative and dependable, I got a better price
I'm happy to have dealing with him.

Job Price

Approximate cost of services:: $780.00

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Company Response

Good Day Kamran,

Thank you for your review. Window Mart appreciates the positive feedback Kamran! Window Mart is very grateful to have Ivan apart of our team. We are happy he was able to get you a reasonable quote in a professional manner. Thank you again for your review Kamran! Also thank you very much for your kind words.

have a great day!

Regards,

Window Mart Team

Trevor in Edmonton

0 reviews Edmonton, AB Joined 2019/07/29

10/10

New Front Windows , Door

Windows & Doors Installation & Service review in Edmonton

07/29/2019

We had new windows and front door installed in our home. Andrey was a very big help in deciding on what type of windows we needed for the large size window and north facing. Andrey is very honest and knowledgable of all the window mart products. Andrey also tock care of the energy efficiency Alberta rebate. We received money back for installing energy efficient windows. The installers are very good at what they do. It was a very cold day when the windows where installed. They where done quickly and professionally.

Job Price

Approximate cost of services:: $7,500.00

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Company Response

Good day,

Thank you for your sharing your experience with our company. We are happy to know that you are satisfied with the results of work. Our team consists of professional and dedicated sales representatives and installers who works hard to meet our customers expectations. We hope that you will enjoy your new windows for many years to come. If you have any questions, please, call us at 780 988 0350.

Thank you for your time and business.

Regards,

Window Mart Team

Rick Brady in Toronto

1 review Bezanson, AB Joined 2019/07/24

10/10

Window Replacement

Windows & Doors Installation & Service review in Bezanson

07/24/2019

Installer, Egor and Dima, did an excellent job. They were friendly, cleaned up the work site and knew what they are doing. Everything was done properly and I had fun watching them do the work. It took a little longer then I expected but I am very happy that the work was done professionally and to my standard. My representative, Konstantin, did an excellent job explaining the installation process. Anytime I had a questions, he was quick in returning my phone calls. I am very pleased with the result. It is nice to deal with people who care about the work they do.

Job Price

Approximate cost of services:: $2,500.00

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Company Response

Thank you for your feedback Rick, we are very happy to hear your installation went well, and that you enjoyed the appointment so much! Sometimes the appointments do run longer for a number of reasons, we do our best to schedule them accurately, and this feedback will help us to do so. It is great to hear you enjoyed Konstantin's service as well, he is very dedicated to ensuring each customer has a good understanding of the product, and the installation before anything is confirmed. We really appreciate your recognition of our hard work, and thank you very much for your business as well as your kind words.
Have a wonderful day!

Regards,
Window Mart Team

Brendan in Toronto

1 review Toronto, ON Joined 2018/02/20

1/10

Great Windows, Poor Service

Windows & Doors Installation & Service review in Toronto

07/12/2019

We had a window replaced in our baby's room by window mart (in Calgary). Long story short, the new window is great...no complaints. However they (Daria) neglected to tell us that the new blinds we'd purchased for the old window wouldn't fit the new window. After weeks of negotiating back and forth and a nightmare experience from a customer service point of view, they did give us a small discount on the window. However, I still had to pay for new blinds (again) and that is after a month of having to hang garbage bags on my baby's window while this got sorted out so he could nap and go to sleep at night. I'm not going to go here and irrationally throw them under the bus because I don't want to sound like someone ranting. The product they offer is great. Make sure you ask about blinds if you have them (regardless of whom you choose). However, given the poor customer service we received from Daria, I would not recommend using this company. There are lots of other highly rated window companies...shop around.

Job Price

Approximate cost of services:: $1,200.00

4 of 4 people found this review helpful.

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Company Response

Good Day Brendan,

Window Mart apologizes sincerely for the poor experience you may of experienced with our company. We are investigating this matter further to make sure that the situation is being handled. If you would like to contact us to discuss this situation further with us Brendan please do so at 780-457-9577 or Toll Free 1-855-993-0303. Window Mart is happy to hear you do enjoy the product that we offer! We want to ensure that you enjoy our customer service just as much. Again we apologize for this situation and looking forward to hearing your feedback so we can resolve this matter as quickly as possible. Thank you again for the review Brendan.

Have a wonderful day!

Regards,

Window Mart Team

WENDY in Edmonton

0 reviews Edmonton, AB Joined 2019/07/08

10/10

15 windows and 3 doors

Windows & Doors Installation & Service review in Edmonton

07/08/2019

The saleman Max was great, awesome actually. Very knowlegable & gave a great presentation. The windows are awesome and we are very happy with them. They are not the cheapest but very good quality. Very happy with them. :)

Job Price

Approximate cost of services:: $25,000.00

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Company Response

Good Day Wendy,

Thank you for your review Wendy! Window Mart is thrilled to hear about your expeirence with our team. Window Mart is very grateful to have Max on our team as a regional sales manager as well. Thank you again for the review and the kind words. We hope you enjoy your new product for many years to come!

Have a great day!

Regards,

Window Mart

Window Mart

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