Chicasa Design

General Contractors
Toronto ON L1W 3W3
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Reviews for Chicasa Design

Average customer rating:
9.8 10 (88 reviews)

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Fari
Fari
2 reviews Vaughan, ON
10/10

Basement renovation

Chicasa is truly the best renovation company in Toronto. They are honest, knowledgeable and very professional. I’ve dealt with a number of different companies both for my home and apartment renovations over the years, but I got the best service from these guys. My basement reno went without a hitch and as planned. They have a huge selection of material and they can accommodate your budget. Thanks Ali and Mo for your dedication and professionalism. Will work with you in the future for other parts of the house.

Approximate cost of services:
$55,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Feri,

Thank you so much for your kind words. It was a pleasure getting to know you and your beautiful family. We definitely had a great experience working in your home and look forward to future projects with you. Please do not hesitate to contact us if you ever have any questions or concerns about anything construction-related.

Tawadoud
Tawadoud
1 review Toronto, ON
6/10

Bathroom and laundry.

The space is small and a lot of things had to be done. Two bathrooms renovated into two bathrooms and a full size laundry in the same space. I'm not satisfied because I settled for a change of design because of space and size. All in all it is a lovely Reno end result. This picture is of the upstair bathroom. I really like my main floor bathroom the most.

Approximate cost of services:
$1.00
0 of 4 people found this review helpful.
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Company Response

Dear Tawadoud,
Thank you for taking the time to provide your feedback. At Chicasa Design, our number one goal is to make our clients happy. Unfortunately, as you said, we had to work with the small space available, that's why the design had to be modified. You mentioned it was a "lovely reno" and you were happy with the end result, so I am not sure why you gave us a 6/10 rating. It doesn't correspond with the content of the review. Please let us know if there is anything we can do to address your concern.

Camille
Camille
1 review Toronto, ON
9/10

Basement renovation with Bathroom

We are overall very satisfied with Chicasa's renovation work on our basement. We needed a new bathroom and furnace in the basement and wanted a high end, modern and clean finish to the entire space. They delivered on all these items and more. The team was always professional, courteous and accommodating during the project.

Approximate cost of services:
$65,000.00
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Company Response

Dear Camille,

Thanks very much for taking the time to write us this review. It was a pleasure working with you and your family and we are delighted to know you are happy with the work. Please do not hesitate to contact us for future projects.

jimmycivic
jimmycivic
1 review Richmond Hill, ON
10/10

Hair Salon Renovation

Chicasa Design completed my hair salon renovation. Great deal of work was done and the results are phenomenal. Make sure you meet with Ali in advance a few times to tell him what designs you like. Their designer is really professional too.

Approximate cost of services:
$60,000.00
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Company Response

Dear Jimmy,

It was our pleasure working with you on this amazing project and bringing your vision to life. So happy to know you are satisfied with everything.

Private User
Private User
Private User reviews Toronto, ON
2/10

Bathroom and office renovation

Small bathroom project 4-5 weeks.

Project management:
No written time line, or labour plan. They seemed to be overwhelmed with oher project. Often working half days or not at all. This had direct result on inflating the total construction time by more then double. Additional, work was not scheduled in a standard pattern tile was completed before drywall. Cutting corners by not stripping the bathroom to the stud (per the detailed scope) resulted in quality issues in drywall and trim install.
Quality:
Drywall and trim install is uneven, shower faucet had chrome stripped during install. Chipped tiles installed.
Generally seemed overwhelmed.

Review has 1 previous version
Approximate cost of services:
$30,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello John, initially you had given us a 10/10 rating; It is not clear why you would all of a sudden change your entire review? You had previously mentioned that everything was perfect and that you were satisfied with all the work!! This is why I am confused.. if all these issues, then why give us a 10/10 to begin with? Are you sure it is not about the final $500 that you still owed us and refused to pay? Our company strives to make all customers happy! We have never ever left any work incomplete or any detail unattended. You guys were very indecisive from the get-go and did not have a clear plan. We modified the plan for you and you both okayed it. You kept adding details to the plan (hence the price change) and we patiently worked with you to keep you happy. We give all our clients a 1-month window to go over all the details and inform us of any issues they may encounter. We would then gladly come back on-site and resolve all those issues and ensure they are satisfied. Unfortunately, you cannot inform us of your issues 2 months after you have approved everything and the job is completely done. We would be glad to make an exception for you and come back to check everything.

Michael
Michael
2 reviews Toronto, ON
10/10

New mater bathroom

I recently had my bathroom renovated by Chicasa Design. I live in the downtown Toronto area and was looking for a reliable team of experts who could finish the job on time and not exceed my budget. Fortunately, I found the right company! My wife and I couldn't be happier with our new master bathroom. Everything in the process was smooth and perfect from working with the designer to selecting the material and executing the project. These guys are true perfectionists and they really put all the effort to ensure client's satisfaction. Thank you so much Ali and team. You guys are the best!

Approximate cost of services:
$30,000.00
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Company Response

Dear Michael,

Thank you so much for your kind words. Working with you and your wife was definitely a great experience for us and we are so happy to know that you are both happy with the results. Please do not hesitate to contact us if you have any questions or if you want to go ahead with your basement renovation next year.

cboo in Toronto, Ontario Canada
cboo in Toronto, Ontario Canada
4 reviews Toronto, ON
10/10

Basement Office Renovation

Ali and Mo took on our project after we were left hanging by another contractor who failed to finish the project. I will speak to their professional work below, but I want to first say that they are truly wonderful human beings. It was genuinely a pleasure to have them work for us. Unlike some other contractors, Ali and Mo were always on site. The fact that they either did the work or directly oversaw other tradespeople meant there was never an issue. They treated the work like it was their own home. They were also always prepared with materials so there was never an unplanned down period in the work. The quality of their work was exceptional. In fact, it might be the only time I have had a contractor do work that hasn't even had a single issue arise. Everything was done right and nothing was missed. I never felt I had to play the 'general contractor' role myself or had to tell them anything. Any they regularly communicated, which was refreshing. They were also clean and removed their debris and trash regularly. To top it off, they price their work fairly. Great people doing great work. I will hire them again.

Approximate cost of services:
$13,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Christian and Melody,
We greatly appreciate your kind words and would like to thank you once again for entrusting us with your project. Working wit you was one of our greatest experiences and we look forward to helping you with any other projects you may have in the future. Please don't hesitate to contact me if you have any questions or concerns.

Fayaz B
Fayaz B
1 review Toronto, ON
10/10

Bathroom Renovation, Lighting, and Brick Wall Installation

Ali and Mo were wonderful and always made sure I was satisfied throughout the project! They are great at what they do, give helpful suggestions and have an eye for design. My place looks incredible thanks to all their hard work!

Approximate cost of services:
$10,000.00
What could this company do to improve their services?
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Company Response

Dear Fayaz,
Thank you for taking the time to leave this kind review for us. Your satisfaction has always been our priority and we are happy to know your place looks amazing. Look forward to working with you in any future projects.

Tammy
Tammy
1 review Toronto, ON
10/10

In love with my new kitchen!!!

Hands down the best renovation company in Toronto! I can't express how happy I am with my new kitchen. I shopped around for a long time until I found Chicasa Design. These guys are the most professional contractors I have seen. They gave me the most reasonable price with the best quality (Unlike other companies that don't guarantee quality). The designer was so patient with me and helped bring my ideas to life. They are truly passionate about their job and want to make you happy. Ali and Mo are the best in the business. If you are planning to upgrade/renovate any part of your home and you care about quality and professionalism, definitely hire Chicasa Design.

Approximate cost of services:
$41,000.00
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Company Response

Dear Tammy,
Thank you very much for the kind words. It was a pleasure working with you and your family and we look forward to working with you in the near future. Don't hesitate to contact us should you need further assistance.

Mash
Mash
3 reviews Toronto, ON
10/10

Custom kitchen, painting and lighting

I had a great experience working with Chicasa Design to build my dream kitchen. They were so patient with me and my picky husband and helped us get what wanted. We went to their showroom and picked the highest quality custom cabinetry for our kitchen (their selection is huge with lots of European styles; I haven't seen anything like it). They also painted the entire main floor and installed beautiful pot lights. I am so happy and would definitely hire them again for my basement renovation.

Approximate cost of services:
$55,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Michela,
We appreciate your kind words and are happy to know your experience with us was good. We look forward to help you with your basement renovation. Do not hesitate to contact us if you have any questions or concerns

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Chicasa Design

TORONTO Architecture, Interior Design, Engineering, 3D Rendering, Drawing, City Permits, Project Management. TORONTO Architecture, Interior Design, Engineering, 3D Rendering, Drawing, City Permits, Project Management. TORONTO 17 years in business and over 70 10/ 10 reviews since 2015 LESS IS MORE TORONTO Over 450 videos of on INSTAGRAM. Please follow us ...
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