Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Lowe's Scarborough

Gazebos & Sheds
Toronto ON M1V 5P6
Write a Review
Write a Review
HomeStars  >  Gazebos & Sheds in Toronto  >  Lowe's Scarborough  >  Terrible Customer Service
Private User
Private User
Private User reviews Toronto, ON

Terrible Customer Service

This review is long overdue. Please do not purchase display items that need assembling. I bought a Broil King BBQ and it's falling apart. When I came home I and set it up I noticed there were a lot of screws and hinges and a lot other attachments missing. It was partially holding together. I took in a list of all the missing parts and gave it to Peter (the floor Mgr.) I called back the store few times and kept asking for Peter. Everytime I'm being told he is not around. When I did get to speak with him, he said he is too busy to order the parts and he will next week. Never done. I got fed up of following up. He was just giving me a run around. Until now it's not resolved.

Was this review helpful?