I moved into a home with a black chain link fence separating my back yard from my neighbours pool and deck. I was looking for privacy and decided a cedar hedge would offer me a barrier from the view and noise. All of my communication was via email with Matt. He answered a lot of questions in a very timely manner. Three men came out and planted the 4-5 foot cedars in the afternoon. They were extremely friendly and did a good job. I highly recommend using them and will likely use them again myself.