Tree Care Specialists

Tree Service
Toronto ON M9W 1C3
Write a Review
Write a Review

HomeStars  >  Tree Service in Rexdale  >  Tree Care Specialists  >  Trimmed the wrong sections
gzapper in Toronto
gzapper in Toronto
1 review Toronto, ON
0/10

Trimmed the wrong sections

We met with someone from Tree Care Specialists and told them what we needed, trim a couple of trees that were too far over neighbours areas/houses and over hydro/phone lines as well as check for sick branches over our backyard. They showed up while we were out and trimmed the tree totally over our backyard, didn't do the areas over the neighbours and hydro/phone lines. We complained, they tried to argue that you can only complain within two days of the job, we argued and eventually talked them down to half of the payment. We were still out to pay for a job that we didn't want done and a total failure to do the job we did want done.

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Dear customer, we are very sorry for the inconvenience you had to go through. That is the reason we suggested to have our crew at your disposal at any time convenient for you to correct any mistakes that you deemed we made. To our greatest regret you were not willing to proceed with the work any longer, therefore we had to charge you only for the work already completed.