I have been contacting their service rep Frank every week for the past 2 months, to repair the recently completed driveway done by Pave Way Asphalt. Initially he seemed sincere when telling me, what not to do before he gets there. Then later all I get are reasons why they cannot show up, like weather is too hot, it's rainy, they are too busy, they will be there this week but don't show up, etc. However this is not the case for the past 2 months. I tried contacting the manager/owner Allen a couple of times with no response. The issue is the quality of the work. The driveway leaves tire tracks even though I did not drive on it for 5 days after the job ( 1 day more than is recommended). The asphalt was too soft in some areas and did not harden. Poor quality. On top of this, they used the wrong type of asphalt, not the one I requested.
This company is having many issues that they cannot resolve them in a timely manner. I do not recommend them. They sounded friendly and genuine in the beginning, but if there is an issue, then their response is very opposite. I expected better service from a company who was not the cheapest. More costly does not equal better quality.
- Approximate cost of services:
- $2,500.00