THEY TOOK THE $ AND RAN. We unfortunately hired Oneway to renovate our downstairs bathroom and paid a 1/3 deposit in May 2019. Oneway gave us a start date of November 2019, then pushed it to January 2020, then February 21, 2020. They came in for a brief period and tore out our old bathroom, then left in March 2020 with the COVID shutdown. Since then they have made no attempt to reschedule or give us any idea of if, when or how this work will be completed. When the government determined work such as this job could continue, we even offered to leave the house for two weeks for their staff to work alone our home. To all our emails and offers of compromise, they offer scheduling excuses and refuse to confirm if they are working on other projects. All they have said is they are having trouble getting workers during COVID. We have paid them just under $20,000 to date. We have asked them if they would like to close out the job and return the money we paid for work not completed since they are unable to manage scheduling, with no response. In fact they have stopped responding to our messages (phone, email or text), and have gone so far as to block my wife's phone number. December 2020- still no word after letters emailed and sent.
- Approximate cost of services:
- $20,000.00