I reached out to Don Valley Stone to quote on some work we wanted to have done: 1) interlocking stone patio and walkway, 2) cement front walkway, and 3) cement slab base for a shed.
Rauf was quick to respond and come check out the job. Unlike others I reached out to, he was very helpful in helping give suggestions and provided thoughts on potential risks and ideas (drainage, layout, etc). We decided to go with him and the end result is fantastic! He doesn't subcontract and has his own crew that he works with on site so he can ensure quality!
-Excellent quality work: If something isn't right, he'll adjust it until it's right.
-Knowledgeable: he provided valuable guidance to make sure the end result would be optimal instead of "just doing what the client asked" which I've seen in the past.
-Very adaptable: we made changes to the design as we went and instead of slapping me with change request costs, he accommodated and sometimes footed the bill for the new material & labour required.
-Professional and polite: Rauf and his crew are great guys!
-No sub-contracting: Rauf works the job with his employee crew and doesn't sub out your job to other companies (other landscapers I contacted tried to do this to me without my knowing).
-Price: The price was reasonable. Not the cheapest but far from the most expensive even though job was top notch.
-Extra mile: they went the extra mile to ensure the job was amazing (eg added sod to areas that needed it or boxed in a garden even though neither were originally included on work order).
-The only problems I had with this team is their planning and communication. Some days I wouldn't even know if they were coming to the site or not and for someone like me who likes a well organized plan, I found this difficult. Definitely not a show stopper for working with them but I hope they take this feedback as an opportunity.
We interviewed quite a few contractors and I'm extremely happy we went with Done Valley Stone. I Highly recommend these guys!
- Company Response
I really appreciate you taking the time to write the review. Thank you so much for your kind words. It was a pleasure working with you and thank you for choosing Don Valley Stone.