Cross Heating & Air Conditioning Ltd.

Heating & Air Conditioning
Waterloo ON N2V 2G6
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Heating & Air Conditioning
Cross Heating & Air Conditioning Ltd.
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98%

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Reviews for Cross Heating & Air Conditioning Ltd.

Average customer rating:
9.9 10 (37 reviews)

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BENRENAUD22
BENRENAUD22
0 reviews Hanover, ON
10/10

Furnace and a/c

We used across heating when our furnace broke down. They responded fast and came the next day to keep the furnace we had going. By the next week they came with a new one had it in along with a new air conditioner.
Very pleased with the work that was done and the people that did it. The techs that came out are polite, friendly, knowledgeable and very hard working.
Jason was a beauty to talk to about the products and again, the installs for everything went so well with the amazing field staff they have.
Would use again and very confidently recommend for the service that they provide.
Thanks again Cross heating and staff!!!
Ben Ange and fam

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Company Response

Thank you very much for the amazing 10 star review. It was our pleasure to assist you and I hope you enjoy the comfort of your new Lennox high efficiency furnace and AC.

Private User
Private User
Private User reviews Minto, ON
10/10

Great service for new furnace

We were in a bind when our furnace died. Cross came within a day of our call and gave us our options for repair, and we asked to have someone come and give an estimate for a whole new system. Within two days of our call we had a quote for both repair and replacement, and when we decided on a new system, the installers were prompt and courteous and friendly. The new furnace is working great!

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Company Response

Thank you for the wonderful 10 star review, we certainly appreciate your feedback. Enjoy your new furnace.

Telisa Clarke in Collingwood
Telisa Clarke in Collingwood
1 review Listowel, ON
10/10

Furnace Humidifier Installation

Cross Heating recently installed a humidifier onto our furnace to help combat dryness in the winter. As always they were friendly and efficient and never hesitate to explain everything thoroughly.

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Company Response

Thank you for the 10 star review, we certainly appreciate your feedback as well as your business. Enjoy your new whole home humidifier.

jeffd
jeffd
0 reviews Listowel, ON
10/10

Full Home Steam Humidifier

The service and installation technician was very courteous and new what he was doing. Very impressed.

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Company Response

Thank you for your review, we certainly appreciate your feedback along with your business. Enjoy your new humidifier.

Private User
Private User
Private User reviews Walkerton, ON
10/10

I haven't used the fireplace because of the season but it looks great.

The salesman knew his products and was great to talk to. The installers were also very professional and knew what they were doing. This is the second job I have had Cross do for me and I will have them back if I have any further needs.

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Company Response

Thank you for your 10 star review, we certainly appreciate your feedback as well as your business.

tracy0766
tracy0766
0 reviews Durham, ON
10/10

Air conditioning

I had reached out to many companies, with no response. I reached out to Cross and within three days I had a service rep come and check my existing unit. Talked me through my options, and immediately request someone to give me a quote. Within two weeks I had my new unit installed. The installers were very efficient and didn’t mind answering my questions. Very happy with all the service I received from the initial phone call to the final end result. Would and have highly recommend this company.

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Company Response

Thank you, Tracy, for the 10 star review. It was our pleasure to help you find the best solution for your home. Thank you for your feedback along with your business.

Private User
Private User
Private User reviews Waterloo, ON
10/10

New water heater

From the first call I made to inquire I found Cross Heating to be very friendly and professional. Did not feel pressured to make the purchase with them compared to a few other companies I called. Price was only slightly more for a better quality unit with a much better warranty. The two service technicians that installed the unit were very knowledgeable and took the time to explain everything they did. Was a great experience overall.

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Company Response

Thank you the review, it was our pleasure to assist you. Enjoy your new Water Heater.

Private User
Private User
Private User reviews Listowel, ON
10/10

Professional, good price, and local.. what more can you want?

AC was leaking refrigerant, they were able to get a new unit installed within a week before the heat wave hit. I got a few quotes, and they were very reasonable, and I like that they are local company with a good reputation.

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Company Response

Thank you for the amazing review. I am happy we were able to install your new AC unit before the heat wave hit. Stay cool this summer!!!

jl.cork
jl.cork
0 reviews Listowel, ON
10/10

Central air

Excellent team from sales to administration through to technicians. Very clean work & quick service. Extremely satisfied with this service!

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Company Response

Thank you for the 10 star review, we really appreciate your feedback as well as your business.

Private User
Private User
Private User reviews Cambridge, ON
10/10

Installation of tankless water heater

I am extremely pleased with Cross Heating & Air Conditioning Ltd. Our old hot water tank broke down and began to leak. Cross presented us with all of the options and pros and cons for both traditional and tankless water heaters, booking an inspection call and installation in very short order. They were able to remove the old heater from a difficult access area and install the tankless heater within a few short hours. I would strongly recommend Cross Heating & Air Conditioning Ltd. - their professionalism and attention to detail turned a potential crisis into a smooth trouble-free transition.

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Company Response

Thank you for the amazing review. I am glad we were able to resolve your hot water issue professionally and smoothly. Enjoy your new Tankless Water Heater.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cross Heating & Air Conditioning Ltd.

At Cross Heating & Air Conditioning Ltd., your comfort is our priority.
We use a technological approach that ensures our customers have the best heating, cooling, and air quality solutions for their homes.
With locations in Listowel, Hanover and Waterloo, Cross Heating and Air Conditioning Ltd. is there when you need us. We sell and service a wide range of furnaces, central air conditioners, heat pumps, in-floor heating systems, boilers, water heaters, water softeners, and geothermal systems. We also offer protection plans and maintenance plans for heating and/or cooling systems.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnace, Air Conditioners, Boilers, Water Heaters, Air Purifiers, Humidifiers, Heat Pumps
SERVICES
Furnace, AC, water heater, boilers, heat pumps and air quality repairs, maintenance and installation.
BRANDS
Lennox furnace & Air Conditioners. Navien Boilers and tankless water heaters. AO Smith Water Heaters.
WEBSITE
https://crossheating.com/
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
19
RETURN POLICY
No Regret Repair
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard and Financing
MEMBERSHIPS
HRAI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
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