Poor quality and terrible customer service
We chose Fayaz (his quotes are much lower than other companies) to lay new grass in our backyard since we had areas of burned grass and some patches of weeds. The result was a backyard completely covered in weeds and mushrooms. Fayaz ensured us that he would firstly take care of the weeds and then lay the new sod. Highly unlikely because a few months later, the backyard is ALL weeds even though we followed his instructions to a tee. Don't bother calling him, he will not be helpful.
Once the transaction is completed, also don't expect to ever see him and his team again
- Approximate cost of services:
- $2,000.00
- Company Response
Hello, we are very diligent with our service. We give out the best recommendation for our clients. We also provide the best price for the best quality work. When we replace a lawn. We remove the exiting lawn by using sod cutter or tiller to till the soil. Then we install 3 inches of topsoil and we grade it perfectly so the water flows away from the house. We only use 100 % Certified Kentucky Blue Grass, we get it freshly cut in the morning. We install the fresh and top quality lawn. We can provide pictures to prove the quality. Unfortunately some folks think by replacing lawn they will never get weed back. As we all know since past 6 years government of Ontario have banned the chemical from spraying on to the lawn, due to environmental sustainability. With that being said in different regions of Ontario we have different types of weed infestation. By replacing the lawn gives you the clean slate to start fresh, after that it all depends on the persons will, how they maintain there lawn. We are sod installers not your spraying company. The result vary from lawn to lawn and how much time the owners spend to take care of it. It is a lawn it needs attention specially if your area is infested with weeds. We have given the clean slate to our client. It seems like they didn't invest the time to maintain it. I am more than happy to visit your property to have a look. You can reach me on my phone. I would appreciate if you call me and we can together resolve the issue.
Immaculate Landscaping