Safeway Carpet & Flooring

Carpet & Rug Retailers
Richmond Hill ON
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Safeway Carpet & Flooring
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97%

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Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Safeway Carpet & Flooring

Average customer rating:
9.9 10 (84 reviews)

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Lawrence
Lawrence
5 reviews Richmond Hill, ON
9/10

Hardwood and carpet replace and staircase restore

We had a great experience dealing with Sam and the team at Safeway Carpet and Flooring. Great price on replacing our hardwood flooring and carpeting and restoring our hardwood staircase. The service was excellent and the final product exceeded our expectations.

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laura in Toronto
laura in Toronto
1 review Toronto, ON
10/10

Stair carpet runner

Sam always returned texts and calls quickly, and was always up front with the information we had requested (and we had a lot of questions!). He and his partner were extremely pleasant, efficient time wise and project wise, and very tidy - no mess at all when they had finished installing the carpet. They are amazing people, and they did an amazing job!! Please hire them!

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Private User
Private User
Private User reviews Toronto, ON
10/10

Beyond Happy - work with Sam

Sam at Safeway Carpet and flooring did a incredible job on my carpets. Wanted to get a quote, samples and installed yesterday - and he is a miracle worker and within a week and a half I have a MUCH better looking 2 story loft.
Thank you Sam for being so responsive, your great guidance, speed and making my place look good again!

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Alecia in Toronto
Alecia in Toronto
1 review Mississauga, ON
10/10

Bedroom flooring replacement

They were very personable and professional. I needed the flooring replaced for health reasons and they were very quick to order and set a time to come and do the job. I have already referred them to family who needs similar work done.

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gerionimo
gerionimo
2 reviews Markham, ON
10/10

Engineered hardwood installation

Sam was fantastic from start to finish. He was attentive, knowledgeable and professional throughout the process. There was a communication hiccup along the way (due to Homestars’ glitch) but that could’ve happened with anyone. The quoted rate was reasonable and very fair for the quality of work provided. The bill was also charged as quoted, with no hidden fees. I particularly appreciated that the team was able to accommodate the installation within a short time frame as well.

There were some deficiencies identified after the project was complete but they came back and addressed the issues. The team ripped out laminate and carpet; installed engineered hardwood and shoe moulding; and left the floors very clean! (I was concerned about the amount of dust that resulted from the job, but they really worked hard to clean it up.)

We’d shopped around a few different contractors and they each had something nasty to blindly say about their competitors which made us double back and ask each contractor further questions. Sam was helpful in answering all questions and stood by his quality of work rather than badmouthing other flooring companies.

We were in great hands with Sam and I would highly recommend Safeway Flooring to anyone looking for a turnkey flooring company.

Review has 1 previous version
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Company Response

Hi Geri

Thanks so much for your thoughtful and detailed review. This is incredibly helpful.
We only care about what are clients say.

Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

Gord in Pickering
Gord in Pickering
2 reviews Pickering, ON
10/10

Stairway Carpet Runner

With all of the challenges related to working with COVID restrictions, Sam managed every step of the job in a safe and professional manner right from the first review of the job and quotation to the installation and super tidy cleanup. Sam offered excellent suggestions for carpet selection and colours that best suited our existing decor.
Sam and the Safeway Carpet & Flooring team are highly recommended!

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Company Response

Hi Gord,

I'd like to thank you for your recommendations and for this amazing review.

Thank you again for giving me the opportunity to serve you. I appreciate your business and the confidence you have placed in us.

Rob G.
Rob G.
3 reviews Toronto, ON
10/10

Carpet and Hardwood Refinish

I initially engaged Sam to quote for installing replacement carpet on stairs and in one room but I ended up adding the refinish of the hardwood floor in the living/dining room.

Working with Sam was a pleasure. He was quick to respond and made good recommendations to keep the project within my target budget.

I was most impressed by the refinish of the hardwood. I was uncertain what to expect but was very happy with the result.

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Company Response

Hi Rob,

It's so nice to hear that I helped to make your experience such a positive one. Thank you for such an amazing review.

Sincerely,

Sam
Safeway Flooring

Kathryn
Kathryn
1 review Toronto, ON
10/10

Vinyl plank installation

Sam and his team were fast and professional. Sam was great about communication - he got back to me with estimates and revised estimates quickly - and he also did a great job of communicating and clearing things with my building's property managers. I couldn't be happier with the job!

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Company Response

Hi Kathryn,

Thank you for your business, your trust and your confidence. It is our pleasure to work with you.

All the best
Sam
Safeway Flooring

Shira in Toronto
Shira in Toronto
1 review Toronto, ON
10/10

Basement carpet installation

Sam was great and very easy for us to work with both over text, phone and in person - he answered a lot of our questions and helped us understand options for our basement carpet which took into account our specific needs for uneven floors and breathability. He was knowledgeable, provided options and we were able to move ahead quickly from there. He supplied both the carpet and the padding which saved us from having to source it, and it was installed quickly and professionally. We are very happy with the result and would recommend.

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Cliff in Richmond Hill
Cliff in Richmond Hill
1 review Toronto, ON
10/10

Carpet and Flooring Replacement

My mother had a few problem areas in her home that were badly in need of repair. We had Sam come out and survey the work to be done, provide us with options and then a quote. We agreed to go ahead and could not have been happier with the results! Sam is attentive, respectful, considerate and professional. He does his best to minimize any impacts and left the job site clean and looking great. We cannot be happier that we selected Sam and his team to complete this work and would not hesitate in recommending Safeway to anyone in need of their services. I know who to call in the future. Thank you Sam!!

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Company Response

Hi Cliff,

Thank you for the taking the time out of your day to write such a supportive feedback.

kind regards
Sam

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Safeway Carpet & Flooring

Safeway Carpet & Flooring prides itself in providing quality professional carpet sales and installation services at competitive rates with a personalized edge across the GTA. Our goal is to offer my clients the highest levels of service and suitable products, all for the most reasonable prices possible.

Safeway flooring has been the preferred option of flooring in both residential and commercial. With over 21 years of flooring experience you can be confident that your new floors will be installed with the highest quality service and workmanship. Whether your project is big or small, residential or commercial, we cater for all types of carpet flooring installation. We supply and install quality and guaranteed products at unbeatable prices and provide excellent customer service.

CATEGORIES
Carpet & Rug Retailers, Carpet Installers, Carpet & Rug Cleaning & Repairing, and Floor Laying & Refinishing
PRODUCTS
Residential carpet Commercial carpet Carpet tiles Vinyl planks VCT Hardwood Laminate Ceramic tiles MDF baseboard Wood Baseboards Vinyl base
SERVICES
Installation of Wall to Wall Carpet, Carpet Tile, Laminate, Hardwood, Ceramic tiles, LVT (luxury vinyl tile, VCT (vinyl composition tile) and Vinyl Sheets
BRANDS
Shaw Mohawk Beauliue Canadian made carpet and wood
SPECIALITIES
Carpet supply and installation Flooring supply and installation Wood and rubber trims supply and installation
WEBSITE
https://safewayflooring.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, e-transfers Paypal, Visa, Master Card, American Express
LICENSES
Home Depot Carpet and Flooring Installation certificate, WHIMIS,
LIABILITY INSURANCE
Yes
DIPLOMAS
Business Administration
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no job is too small or big
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year labour warranty. Plus respective manufacture's warranty. Kindly ask more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.