Direct Waterproofing

I had a great experience working with Terry. He was very straight forward honest and professional. Explained everything about the process and cleaned everything up really well. Would definitely work with Terry again.
Jan

The team did a great job installing interior weeping tile and a sump pump. Basement is now dry. On time, on budget, cleaned up after each day, friendly service. Well done.

I had some water leakage issues in my basement after a heavy rainfall. I needed to get the 3 foundation walls waterproofed. In my online research, Direct Waterproofing came highly recommended. I contacted them and was setup with Terry. His knowledge, experience and professionalism were the differentiating factors during the initial consultation. He was very clear on what was required to be completed and the process. He explained the work clearly from start to end including the material that was going to be used. His quote was very competitive. Terry and his team completed the external waterproofing on 3 foundation walls including replacement of wiping tiles. He also installed the sump pump and a backwater valve. In addition, he also installed the floor drain in my mechanical room, redirected the 2 downspouts, fixed the drain pipe in my laundry room, installed window wells/covers for me and resealed the open spaces at my front entrance – everything at no extra cost.
This was a major project and I am so glad that Terry and his team did a fantastic job completing the project on time. It came with 25 years transferable warranty.
During the project, they always arrived on time and left the site clean. The team was very polite and hardworking. I couldn't be happier and highly recommend Direct Waterproofing to anyone interested.
Terry was an absolute pleasure to work with. Thank you so much Terry, for all your help!! Much appreciated.

My partner and I are new homeowners and were in need to waterproof our basement wall due to some moisture detection. We are not at all well versed in the area and were so glad to have come across Direct Waterproofing, working with Terry for our project. Terry was a pleasure to work with, affable and professional. He helped thoroughly explain the process and ensured we knew to mail our subsidy letter to get our return for the sump pump. The installment only took several days to complete and we are so glad to have confidence it is backed by a 25 year warranty. I highly recommend their service and have already sent Terry's information to a family friend who was our realtor. Thank you so much for your help !!

I am very satisfied with the work completed by Terry and his crew. My foundation was in need of repair and a concrete pad was needed . Terry was prompt in coming out to quote the job, his knowledge and experience came through in his explanation as to what was required to complete both projects. He was punctual and finished both jobs in the time frame given. Thank you for making this a positive experience. Highly recommended.
An update on my previous review..Terry and his crew came through yet again..I hired them to repair my crumbling brick partition and they quoted and repaired with a concrete band on time and within my budget. My neighbour is very happy with the work. Terry is highly recommended.

I had some water in my basement after a heavy rainfall. I looked up several companies and Direct Waterproofing came highly recommended. I contacted them and was setup with Terry. He had to cancel the quote appointment due to an emergency but made up for it coming out on the weekend. He explained the work clearly and the quote was within what I had approximated looking at different services online. There were two cracks to repair (one on each side of the house) and one required a window well installation. Within two weeks Terry returned and got all the work done promptly. He even repaired some early forming cracks elsewhere on the house and resealed loose window gaps all free of charge just because he noticed them during his work. We are very satisfied with Terry and his work.

Terry and his team did a great job! Arrived on time, completed the job quickly, and cleaned up when done. I would highly recommend Direct Waterproofing to anyone looking to waterproof their home.

Arrived right on time always left the site clean workers polite and very hard working a fantastic Job couldn't be happier highly recommended thank you Terry for doing such a good job at short notice

Direct Waterproofing did a great job of waterproofing the outside of our homes in the beaches. Terry was very friendly, explained everything carefully; before, during and after the work was done, and the job was done professionally and efficiently in a few days time. We would definitely recommend this company to others!

Don't regret at all that I trusted their good reviews. They do amazing waterproofing work and are extremely patient with clients! I'm really thankful for being so flexible with the schedule (not always got a chance of taking off work). Appreciate it