During a recent wind storm, we discovered that some shingles had blown off our roof. I made a few calls to some roofing companies and got hold of Wayne from Class Eh Roofing. He came by within the hour complete with all the tools and materials to do an emergency repair. Wayne quickly identified and repaired the most critical areas. Upon completion he did a quick visual inspection of the rest of roof and noted numerous additional areas that sustained wind damage. He recommended a more thorough inspection to determine the extent of the damage.
Wayne arrived the following day and performed a detailed inspection of the roof. It is a complex roof with multiple steep planes and dormers. He utilized sophisticated drone technology and software to accurately map the roof and identify the damaged areas. This technology produced an impressive, detailed representation of the roof with the damaged areas clearly outlined. The quote Wayne provided included printed documentation and quality drone photos as well as a detailed material list of what was included in the quote. He also suggested that we check our insurance as he found significant damage from the wind storm and insurance may cover the repair.
We did our due diligence and requested 2 more quotes. Although Wayne's was not the cheapest he was close to it. I found Wayne to be very professional and knowledgeable and selected Class Eh as our roofing contractor.
As we did have insurance for wind damage, I submitted Wayne's quote to the insurance adjuster for approval. The adjuster responded by questioning that perhaps not all the damage was from the same wind storm. Wayne worked directly with the adjuster and provided additional documentation and performed another on-site inspection. This additional effort and information provided on Wayne's part convinced the adjuster to approve the claim.
Once approved, Wayne helped us select and source the colour of the shingles. We established a tentative install date understanding that the date is somewhat flexible based on the weather.
The refuse bin arrived the day before the job was to begin. Wayne and his crew arrived early in the morning and immediately began to cover the siding, railings and decking to prevent damage from falling debris. Wayne's crew were very friendly, considerate and respectful of our privacy.
The size of the roof required that the job span over 3 days. Each night the job site was left clean and tidy. Upon completion of the job, the property was thoroughly cleaned and a magnetic metal detector was used around the entire area to pick up any nails and such that may have dropped into the grass and flower beds.
The day after completion, Wayne dropped by to ensure we were happy with the work that was performed. I thanked him for a job well done and for his help with the insurance adjuster that could very well have saved us thousands of dollars.
Our experience with Class Eh Roofing was exceptional and we highly recommend Wayne and his crew to anyone in need of roofing expertise.