Graham And Son Interiors

Told us our bathroom renovation would take 6-8 days and it took over 3 months...with constant trade changeovers and others coming in to "look" at the job.
Unfortunately we found out too late that they have no trades working directly for them and were told they scour Kijiji to find "help".
Two months later and our bathroom ceiling is cracked in multiple areas due to the poor workmanship!
Whenever we brought our concerns to the "project manager" he never wrote anything down or used his phone for notes.
When he'd show up, if he wasn't trying to upsell us on pointless replacement ideas, he was constantly scrambling, contradicting himself/workers or apologizing. If I had a $1 for every time he would apologize, I'd probably be able to pay for getting the ceiling redone properly!
The hilarious thing is that as a kiss up, we were offered 2 free shutters for our troubles and they couldn't even get that right. After the third time to correct we told them to forget it...of course they blamed the shutter company. Please do your homework thoroughly when picking a renovation company!

the reno took extra time and effort and lots of money in order to complete it. in the end the contractor was able to finish the construction work in the house.

Like clock work every thing done on time and on my budget helpful and responsive to any concerns I had beautiful bath room finishes ant my kitchen wow what a difference

We have hired contractors in the recent past for 2 kitchen renovations and a complete home build but nothing prepared us for the experience with Wayne Graham of Graham's & Son Interiors. We hired Wayne for interior house painting, new floors and a kitchen renovation for a home we purchased in Cambridge. The work was to be done over the course of the 4 weeks or so prior to our move from Oakville to Cambridge. While we could have hired a contractor that we were familiar with from Oakville we believe in hiring locally and so found and hired Mr. Graham who was a BBB certified contractor with 30+ years of experience.
However, despite his years of experience, a multitude of errors caused a great deal of stress to our family as well as delay, additional costs and for myself, lost income. These errors were the result of bad design as well as a major lack of oversight by Mr. Graham over his contractors.
Here's a sampling of those errors:
•Powder room was torn out before we had agreed to upgrade it
•Two small floods-the first was caused by a demo crew leaving a waterline on the floor of the kitchen before leaving for the July long weekend with resulting water soaking the downstairs carpet. A second flood soaked the same area but was caused by debris left by the painting crew in the laundry room sink.
•3 rooms were painted the incorrect colour despite the fact that we provided a detailed 2 page summary of paint colours by room which included paint chips
•There was inadequate clean up after the painting was completed (windows painted shut, hardware missing and a paint speckled dining room chandelier)
•Despite the fact that appliance specs were provided, both the wall ovens and hood fan did not fit into the kitchen as constructed. As well, the depth of the kitchen windowsill was not taken into consideration by Mr Graham and as a result, the only way we could get any standard faucet to fit into the sink was by removing a chunk of the windowsill, Nice!
•An overly zealous demo crew removed all of the window frames in the kitchen
•Several Items included in the design and quote were missed like the under cabinet lighting, some outlets etc

We had great faith in Mr. Graham but it evolved into a complete disaster. A summer ruined as well as a transition into a new City which has been difficult to overcome. Mr Graham maybe able to sell and supply drapes which we believe now to be his major area of expertise. But we would caution anyone considering hiring his firm for renovation or contracting services.