We have purchased a new house and Budget Blinds was a recommended provider for window coverings. We called and booked an appointment and they made sure that the building was aware of the appointment and we could have access to the house. We met with Susan...first off Susan is amazing! She was so patient, knowledgeable and could talk your ear off about any product they offer (not a bad thing at all!!). We had a difficult window that couldn't have a covering like we hoped so Susan went over every option with us and stood there staring at a window with us until we made a decision. I am so happy with how things went and the price was amazing! Once install is completed I will be sure to update my feedback but I cant see anything going sideways with these guys!